Vanessa Ochoa
San Bernardino,CA
Summary
Bilingual and dependable professional with over 9 years of experience across customer service, healthcare administration, and education. Skilled in clerical operations, medical billing, and front desk coordination. Proven ability to adapt across industries with strong communication and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bilingual Instructional Aide
San Bernardino County School District
11.2023 - 08.2024
- Supported classroom instruction in both English and Spanish.
- Assisted teachers in educational activities and student supervision.
Office Assistant, Optical Department
Beaver Medical Group
04.2022 - 11.2023
- Performed clerical duties including scheduling, billing, and patient file maintenance.
- Used EPIC and Microsoft Office for daily administrative tasks.
- Handled patient inquiries and coordinated appointments.
Cashier / Deli Manager / Money Services
Stater Bros. Markets
04.2016 - 04.2022
- Managed deli operations and trained team members.
- Handled money orders and financial transactions.
- Provided excellent customer service and support.
Cashier
McDonald's
01.2015 - 04.2016
- Processed customer orders with accuracy and speed.
- Maintained cleanliness and organization in a fast-paced environment.
Education
Sterile Processing Technician
Cal State San Bernardino
Phlebotomy Certificate
HealthStaff Inc
Ontario, CAHigh School Diploma - undefined
Arroyo Valley High School
San Bernardino, CASkills
- Languages: Bilingual – English & Spanish
- Software: Microsoft Word, Excel, Outlook, EPIC
- Healthcare: Medical Billing, Insurance Processing, Appointment Scheduling
- Administrative: Filing, Clerical Work, Front Desk Support
Certification
Certificate in Medical Terminology
Timeline
Bilingual Instructional Aide
San Bernardino County School District
11.2023 - 08.2024
Office Assistant, Optical Department
Beaver Medical Group
04.2022 - 11.2023
Cashier / Deli Manager / Money Services
Stater Bros. Markets
04.2016 - 04.2022
Cashier
McDonald's
01.2015 - 04.2016
Phlebotomy Certificate
HealthStaff Inc
High School Diploma - undefined
Arroyo Valley High School
Sterile Processing Technician
Cal State San Bernardino
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