Vanessa Santiago Alvarado
NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dean's Office Assistant
Mason Gross School of The Arts, Rutgers University
New Brunswick, New Jersey
10.2025 - Current
- Assisted in organizing office supplies and maintaining inventory levels.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Supported team with data entry into company databases and spreadsheets.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Customer Service Associate
Wawa
Bridgeton, New Jersey
02.2025 - Current
- Collaborated with team members to resolve customer issues promptly.
- Utilized point-of-sale systems to handle cash and credit transactions.
- Engaged with customers to ensure a positive shopping experience.
- Performed additional duties as assigned by management team.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Education
Bachelor of Arts - Political Science And Economics
Rutgers University
New Brunswick, NJ05-2028
High School Diploma -
Cumberland County Technical Education Center
Vineland, NJ06-2025
Associate of Science - Criminal Justice
Rowan College of South Jersey
Vineland, NJ06-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Data analysis
- Employee training
- Cash handling
- Point of sale systems
Languages
Spanish
Native/ Bilingual
Certification
- Seal of Biliteracy from the State of New Jersey
- CPR Certified
- BLS Certified
References
References available upon request.
Timeline
Dean's Office Assistant
Mason Gross School of The Arts, Rutgers University
10.2025 - Current
Customer Service Associate
Wawa
02.2025 - Current
Bachelor of Arts - Political Science And Economics
Rutgers University
High School Diploma -
Cumberland County Technical Education Center
Associate of Science - Criminal Justice
Rowan College of South Jersey