Vanessa Santos
MODESTO,CA
Summary
Reliable and hardworking Fulfillment Associate with over 7 years of experience in a fast-paced warehouse environment. Recognized for consistently delivering strong performance, high productivity and quality standards. Experienced in leadership support roles, problem-solving, and process improvement. Strong team player with excellent attention to detail, safety awareness, and the ability to adapt quickly to different operational roles.
Overview
11
11
years of professional experience
Work History
Fulfillment Associate
Amazon
Tracy, CA
03.2025 - Current
- Consistently meet and exceed productivity and quality goals in a fast-paced fulfillment environment.
- Recognized by leadership for postivie performance, reliability, and maintaining high quality standards.
- Serve as a Floor Leader, supporting workflow coordination and assisting associates throughout the shift,
- Perform Tote Runner and Water Spider duties to ensure smooth operations and minimize downtime.
- Trained and safely operate pallet jacks.
- Maintain a strong safely record while contributing to team productivity and customer satisfaction.
Fulfillment Associate
Amazon
Tracy, CA
10.2018 - 11.2024
- Packed customer orders accurately and efficiently while meeting daily productivity goals.
- Ensured packages met Amazon's quality and safety standards.
- Verified item accuracy before shipment to reduce customer defects.
- Maintained a clean, organized, and safe work area.
- Assisted associates during high volume periods.
- Cross-Trained in:
- Problem Solve: Resolved inventory, barcodes, and shipment issues to keep orders moving efficiently.
- Inventory: Performed inventory counts, researched discrepancies, and maintained accurate inventory records.
- Vendor Returns: Processed returned merchandise and ensured products were correctly sorted and documented.
- Ship Dock: Loaded and staged customer shipments, prepared pallets, and supported outbound operations while following safety procedures.
- Gift Wrap: Prepared gift orders with attention to detail, ensuring presentation met Amazon quality standards.
Crew Member
Taco Bell
Modesto, CA
04.2015 - 11.2016
- Prepared and served food items following standard operating procedures.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted customers with orders, ensuring satisfaction and quick service.
- Operated point-of-sale system for accurate transactions and cash handling.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Thomas Downey High School
Modesto, CA05-2011
Skills
- Packing & Picking Order Fulfillment
- Problem Solving
- Inventory Control
- Vendor Returns
- Ship Dock Operations
- Gift Wrapping
- Quality Assurance
- Safety Compliance
- Teamwork
- Time management
- Pallet Jack (trained)
- Water Spider
- Tote Runner
- Floor Leader Experiance
- Customer Service
- Food Preparation & Safety
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate
Amazon
03.2025 - Current
Fulfillment Associate
Amazon
10.2018 - 11.2024
Crew Member
Taco Bell
04.2015 - 11.2016
High School Diploma -
Thomas Downey High School