Seasoned Human Resources Administrator with expertise in employee relations, benefits administration, and recruitment. Skilled in developing and implementing HR strategies that align with organizational goals. Proficient in communication, problem-solving, and leadership. Proven track record of enhancing company culture and boosting employee satisfaction.
Overview
12
12
years of professional experience
Work History
Human Resources Administrator
Lucky Feet Shoes
Riverside, CA
05.2024 - 10.2024
Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
Maintained employee records, ensuring accuracy and confidentiality of all documents.
Developed job postings for open positions and managed applicant tracking system.
Processed new hire paperwork and conducted onboarding orientations.
Conducted exit interviews to determine reasons for employee departures.
Prepared reports regarding personnel related activities such as turnover rate, absenteeism.
Human Resources Assistant
Escrow Leaders
Laguna Niguel, CA
10.2017 - 05.2024
Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
Managed employee relations issues including grievances, complaints, and disputes as needed.
Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Updated employee database with changes in job title, salary information or contact details.
Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
Assisted in developing training programs for staff members.
Monitored timekeeping records for accuracy and completeness.
Office Manager
Veterinary Specialty Hospital
San Diego, CA
01.2013 - 10.2017
Developed and implemented office policies and procedures.
Supervised staff members, organized schedules and delegated tasks.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Provided training to new hires on office policies and procedures.
Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Some College (No Degree) - Business Administration
Saddleback College
Mission Viejo, CA
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA
Skills
Policy and procedure development
Employee Relations
Employee onboarding and offboarding
Workers' compensation
Performance Management
Proficient in Quickbooks, Paychex, Excel and Word
Skilled in Google Docs
Payroll Administration
Employment and labor laws
Benefits Administration
Staffing and recruitment
Affiliations
I enjoy spin class and hiking with my family.
Timeline
Human Resources Administrator
Lucky Feet Shoes
05.2024 - 10.2024
Human Resources Assistant
Escrow Leaders
10.2017 - 05.2024
Office Manager
Veterinary Specialty Hospital
01.2013 - 10.2017
Some College (No Degree) - Business Administration