Vanessa Schafer

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Operated dishwashing machine efficiently to ensure proper sanitization of dishes used during service hours.
• Cleaned dishes, utensils, pots and pans according to health department regulations.
• Carried out daily cleaning duties including sweeping floors, washing counters, emptying garbage cans.
• Cut vegetables, fruits, and meats for meal preparation.
• Displayed excellent customer service skills at all times when interacting with guests.
• Ensured that each guest's experience was pleasant by providing prompt service when needed.
• Bussed used dishes off of tables when guests had finished meals.
• Assisted servers in delivering food to guests' tables.
• Set up and reset dining room tables with linens, silverware, dishes, condiments, and other items.
• Carried trays of dishes from the kitchen to the dining area for servers.
• Cleaned spilled food or drink from table surfaces as soon as possible.
• Stocked bussing stations with supplies such as napkins, straws, and condiments.
• Inspected all table surfaces to make sure they were free of debris before seating new guests.

• Cleaned homes following specific and detailed protocols and requests.
• Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
• Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
• Swept, mopped, and vacuumed.
• Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
• Sanitized doorknobs, light switches and other frequently touched surfaces.
• Replaced liners.
• Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
• Transported trash bags to designated outdoor receptacles for disposal

I work out of a restaurant. Every morning week days I come in load the truck with food after helping prepare food then we drove 30 minutes to a technology fb project where the food truck is located I restock drinks, made salsa, set up tables outside, take tickets for orders, put condiments on food, call out the ticket numbers, sometimes cook orders and clean the whole truck daily. At first it was just weekends but then got a promotion to do the gut truck that goes out to fortlee. I stocked it daily with drinks and snacks also the food cooked from the cooks. Then go to fortlee where I had a morning and night route. I made on average $5,000 a day and weekly $30,000 or more for the company. I had a lot of responsibility !! The restaurant is under construction do to apartments being built on the top 2 floors so occasionally I sweep and clean after the builders. In the basement there building an after hour spot so Ive helped with light construction work tearing concrete out and removing dirt and gravel. I’ve done painting for the restaurant and also for the owners personal house. I've done inventory, organizing and cleaning the bars and storage hall.