Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Vanessa Scott

Albuquerque,NM

Summary

Professional, experienced retail leader equipped to drive operational success and customer satisfaction. Adept in inventory management, sales strategies, and loss prevention. Strong focus on team collaboration and achieving results. Reliable and flexible, thriving in dynamic environments and adapting to changing needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Budtender/Key Holder

Kannabis Klub
02.2024 - 08.2025
  • Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
  • Participated in community outreach events representing the dispensary positively within local communities.
  • Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
  • Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming deal promotions.
  • Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
  • Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
  • Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
  • Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.
  • Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
  • Increased daily sales through upselling techniques and effective communication of product benefits.
  • Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
  • Weighed, prepared and packaged different types of products.
  • Checked guests' photo identification for validity and age requirements.

Food Service Worker

K-12 by Elior
01.2023 - 01.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Deli/Bakery Clerk

Walmart
08.2022 - 08.2023
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.

Nanny/Caregiver

Lorinda Chee
01.2019 - 07.2022
  • I was a nanny/caregiver for over 5 years of a special needs adolescents and younger sibling. I took care of them around the clock. Got them ready for the day and school. Dropped them off and picked them up. Administered medication daily. Tended to their every need.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Developed strong communication with parents to provide updates on children's progress, needs, and achievements.

Guest Service Representative

Motel 6 / Studio 6
02.2018 - 08.2019
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.

Logistics Team Member

Walmart
11.2018 - 04.2019
  • Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
  • Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
  • Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
  • Implemented safety protocols within the warehouse environment, significantly reducing workplace accidents and injuries.
  • Tracked orders and notified customers of status or potential delays.

Data Entry Clerk

T&R TAX SERVICES
01.2018 - 04.2018
  • As a data entry clerk I would input various financial information into our database. Organized the customer's information digitally, file paperwork and tend to the phones.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Retail Associate/Cashier

Burlington Stores
05.2017 - 12.2017
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.

Customer Service

Einstein Bros. Bagels
01.2017 - 05.2017
  • Provided exceptional customer service, promoting repeat business from satisfied clients.

Nanny/Caregiver

Lorinda Chee
08.2016 - 04.2017
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.

Education

High school diploma - undefined

Kirtland Central High school
Kirtland, NM
05.2016

Some College (No Degree) - Medical Assistant

Charter College
Anchorage, AK
04-2026

Skills

  • Guest Relations Experience
  • Bookkeeping
  • Leadership
  • Cash Handling
  • Microsoft Office
  • Staff training and development
  • POS system operation
  • Customer service expertise
  • Strong work ethic
  • Maintaining security
  • Product merchandising
  • Key holder
  • THC & CBD products
  • Online order management
  • Teamwork and collaboration

Certification

  • CPR/BLS certification
  • Food handler's certification
  • Certified Budtender, Kannabis Klub

Timeline

Lead Budtender/Key Holder

Kannabis Klub
02.2024 - 08.2025

Food Service Worker

K-12 by Elior
01.2023 - 01.2024

Deli/Bakery Clerk

Walmart
08.2022 - 08.2023

Nanny/Caregiver

Lorinda Chee
01.2019 - 07.2022

Logistics Team Member

Walmart
11.2018 - 04.2019

Guest Service Representative

Motel 6 / Studio 6
02.2018 - 08.2019

Data Entry Clerk

T&R TAX SERVICES
01.2018 - 04.2018

Retail Associate/Cashier

Burlington Stores
05.2017 - 12.2017

Customer Service

Einstein Bros. Bagels
01.2017 - 05.2017

Nanny/Caregiver

Lorinda Chee
08.2016 - 04.2017

High school diploma - undefined

Kirtland Central High school

Some College (No Degree) - Medical Assistant

Charter College

Additional Information

Proper communication, bookkeeping skills, attentiveness, patience, time management, tenacity, the ability to work well with people and willingness to obtain knowledge of product.

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