Vanessa Serrano
United States Marine Corps
Menifee,CA
1
Language
1
Certification
9
years of professional experience
Friendly and dependable U.S. Marine Corps veteran with retail and customer service experience. Known for providing excellent customer service, working well in fast-paced team environments, and maintaining a positive attitude under pressure. Reliable, hardworking, and committed to creating a welcoming shopping experience while supporting store operations and achieving team goals.
Work History
Meteorologist
7 Years 11 Months- Maintained accountability for personnel, equipment, and mission-critical assets in high-pressure environments.
- Maintained strict adherence to safety protocols, security procedures, and organizational standards.
- Managed sensitive information and equipment with a high degree of integrity and accountability.
- Built strong teamwork and collaboration skills while working in diverse, multicultural environments.
Sales Associate
10 Months- Delivered exceptional customer service by engaging with shoppers and addressing inquiries effectively.
- Processed transactions accurately, ensuring a seamless checkout experience for customers.
- Assisted in maintaining merchandise presentation standards to enhance store aesthetics and improve sales potential.
- Collaborated with team members to implement promotional displays, driving increased foot traffic and engagement.
Sales Associate
1 Year- Cultivated positive customer relationships by delivering personalized shopping experiences and leveraging product knowledge to enhance customer satisfaction.
- Executed sales, returns, exchanges, and online order pickups with accuracy using point-of-sale (POS) systems to ensure seamless customer transactions.
- Organized and enhanced merchandise displays to align with company merchandising standards, contributing to an inviting shopping environment.
- Replenished inventory and restocked sales floor merchandise to ensure product availability.
- Assisted with inventory counts, shipment processing, and stockroom organization.
Education
High School Diploma
Skills
Attention to Detail
Team Collaboration
Communication
Customer Service
Time Management
Adaptability
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
Interests
Fitness & Weightlifting
Outdoor Activities
Timeline
Meteorologist
United States Marine Corps
05.2018 - 04.2026Read More
Sales Associate
Old Navy
06.2017 - 04.2018Read More
Sales Associate
American Eagle Outfitters, Inc
04.2017 - 04.2018Read More
Inderkum High School
High School Diploma
Read More