Vanessa Snyder
Camby,IN
Summary
Knowledgeable system administration professional current with latest trends and technical updates. Excellent track record of response to system problems and data management challenges. Skilled at troubleshooting, communication and collaboration.
Overview
5
5
years of professional experience
Work History
IT System Administrator
Indiana State Senate
03.2016 - 10.2020
- Provide support for all Indiana State Senators, their Legislative Assistants, interns, and other members of the General Assembly
- Contribute to the development of new technology to increase productivity
- Train end-users on applications such as Intranet Quorum and the use of all technology equipment
- Maximize the performance of all equipment with software and hardware updates and repairs
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Provisioned new software and hardware for use, following established security policies.
- Managed onboarding and offboarding of employees.
- Established network specifications and analyzed workflow, access, information and security requirements.
IT Intern
Indiana State Senate
09.2015 - 03.2016
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Researched new technologies to boost information security.
- Resolved Internet and wireless and wired network access problems.
- Replaced defective components and upgraded office equipment per technology plan.
- Installed application software and upgrades, virus protection, and drivers.
Education
Bachelor of Science - Computer and Information Technology
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2016
Skills
- Technology Monitoring
- Active Listening
- Hardware Expertise
- Systems Development Life-Cycle
- Complex Problem-Solving
- Technical Writing
- Device Configuration
- Infrastructure Updates
- Technical Support
- Hardware and Software Installation
- Web Security
- Data Evaluation
- Document and Records Management
- Product Organization
Timeline
IT System Administrator
Indiana State Senate
03.2016 - 10.2020
IT Intern
Indiana State Senate
09.2015 - 03.2016
Bachelor of Science - Computer and Information Technology
Indiana University - Purdue University Indianapolis
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