Vanessa Soriano
Grand Prairie,TX
Summary
Dedicated professional with a background in caregiving and hospitality, notably with CDS in Texas and Hilton. Excelled in enhancing patient and guest experiences through exceptional service and strong ethics. Skilled in medical appointment coordination and problem-solving, achieving increased satisfaction and efficiency. Demonstrates a commitment to maintaining high standards of care and customer service.
Overview
10
10
years of professional experience
Work History
Caregiver Attendant
CDS in Texas
01.2016 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Organized recreational activities for patients'' mental stimulation and social engagement, enhancing their quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Hotel Front Desk Clerk
Hilton
01.2015 - 01.2017
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Mountain View College
Dallas, TXSkills
- Medical appointment coordination
- Housekeeping tasks
- Strong Ethics
- Multitasking and Organization
- Appointment Coordination
- Customer Service
- Problem-solving skills
- Administrative Skills
Timeline
Caregiver Attendant
CDS in Texas
01.2016 - Current
Hotel Front Desk Clerk
Hilton
01.2015 - 01.2017
Mountain View College
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