Vanessa Spriggs
Puyallup,WA
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inpatient RN Case Manager
MultiCare Good Samaritan Hospital
Puyallup, WA
12.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
Assistant Nurse Manager
Department Of Veterans Affairs
Joint Base Lewis-McChord, WA
10.2022 - 12.2023
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Inpatient RN Case Manager
MultiCare Good Samaritan Hospital
Puyallup, WA
02.2021 - 10.2022
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
Area AMI Nurse Navigataor
Pulse Heart Institute
Tacoma, WA
11.2019 - 01.2022
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
- Reduced hospital readmissions by proactively identifying high-risk patients and implementing targeted interventions.
- Mentored new nurse navigators as they transitioned into their roles, sharing knowledge gained from personal experiences.
- Promoted evidence-based practice within the nursing team, contributing to improved quality of care delivery.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Psychiatric Nurse Case Manager
CSI Companies (contracted For Optum BHO)
Tacoma, WA
03.2018 - 01.2019
- Implemented innovative strategies for engaging clients in their own care, increasing self-management skills and overall wellbeing.
- Utilized evidence-based practices when developing treatment plans, ensuring that clients received the most effective interventions available.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans addressing all aspects of a patient''s mental health needs.
- Advocated for patients'' rights and best interests, ensuring access to appropriate resources and services.
- Contributed to multidisciplinary team meetings, offering valuable insights into patient needs and progress from a nursing perspective.
- Identified gaps in service provision and worked with community partners to develop new programs addressing unmet needs.
MDS Nurse
Avamere Transitional Care And Rehabilitation
Tacoma, WA
01.2017 - 01.2018
- Strengthened relationships with families and residents through open communication regarding their involvement in the care planning process.
- Optimized patient care through participation in Quality Improvement meetings with interdisciplinary team members.
- Promoted a culture of continuous learning among nursing staff by providing ongoing education on MDS best practices.
- Increased efficiency in the MDS process by developing and implementing streamlined documentation procedures.
- Collaborated with therapy departments to ensure accurate representation of patient needs within the MDS system.
Director of Staff Development
Tacoma Lutheran Retirement Community
Tacoma, WA
09.2014 - 01.2017
- Collaborated with key stakeholders to develop succession planning strategies, preparing the organization for future leadership transitions.
- Strengthened interpersonal relationships among team members by promoting open communication channels and conflict resolution techniques.
- Ensured regulatory compliance in all aspects of staff development, including licensing, certifications, and continuing education requirements.
- Promoted a diverse workforce by developing inclusive hiring practices and supporting diversity awareness programs.
- Helped develop successful recruitment and hiring plans.
- Coordinated and facilitated general and nursing orientation for all new employees.
Nurse Clinical Manager
Accelecare Wound Center
Olympia, WA
03.2013 - 09.2014
- Partnered with executive leadership to align clinical goals with organizational objectives for enhanced patient outcomes.
- Improved patient care by implementing evidence-based nursing practices and standardizing protocols.
- Maintained a safe and healthy environment for patients and staff by enforcing infection control measures and safety policies.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Functioned as a Hyperbaric Oxygen Therapy technician
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT03.2021
Associate of Science - Nursing
Pierce College
Puyallup, WA12.2006
No Degree - LPN
Bates Technical College
Tacoma, WA03.1995
Skills
- Chronic Disease Management
- Discharge Planning
- HIPAA Compliance
- Multidisciplinary Approach
- Critical Thinking
- Microsoft Office
Certification
Commission for Case Manager Certification
Timeline
Inpatient RN Case Manager
MultiCare Good Samaritan Hospital
12.2023 - Current
Assistant Nurse Manager
Department Of Veterans Affairs
10.2022 - 12.2023
Inpatient RN Case Manager
MultiCare Good Samaritan Hospital
02.2021 - 10.2022
Area AMI Nurse Navigataor
Pulse Heart Institute
11.2019 - 01.2022
Psychiatric Nurse Case Manager
CSI Companies (contracted For Optum BHO)
03.2018 - 01.2019
MDS Nurse
Avamere Transitional Care And Rehabilitation
01.2017 - 01.2018
Director of Staff Development
Tacoma Lutheran Retirement Community
09.2014 - 01.2017
Nurse Clinical Manager
Accelecare Wound Center
03.2013 - 09.2014
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Pierce College
No Degree - LPN
Bates Technical College