Vanessa Sprouse
Weaverville,NC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Office Administration
Big Pine Log and Lumber Inc
Marshall, USA
08.2023 - 10.2025
- I assisted customers and took payment via in person and by phone.
- I maintained knowledge on the products we had in stock and communicated with other companies on things we could get.
- I balanced the business account and doing weekly payroll.
Reception
Ward & Smith P.A.
Asheville, USA
10.2021 - 04.2023
- Responsible for answering and transferring calls, scheduling clients for meetings and doing intake forms.
- I kept the waiting and meeting areas clean and information up to date.
- I did get some experience with file room work.
Sales Representative
Biltmore
Asheville, USA
08.2021 - 10.2021
- I took inbound calls, meeting guests expectations and having the knowledge to promote and sell experiences.
- I also modified existing accounts as well as made new ones.
Education
High School Diploma -
HCPS Career Academy
Flat Rock, NCSkills
- Communication skills
- Interpersonal skills
- Adaptability
- Attention to detail
- Microsoft
- Spreadsheet
- Quickbooks
- Team collaboration
Timeline
Office Administration
Big Pine Log and Lumber Inc
08.2023 - 10.2025
Reception
Ward & Smith P.A.
10.2021 - 04.2023
Sales Representative
Biltmore
08.2021 - 10.2021
High School Diploma -
HCPS Career Academy