VANESSA STEPANYUK
Galloway,Ohio
Summary
From Der Dutchman, I excel fostering team support, demonstrate the ability to resolve customer complaints. Energetic and productive team-player with 5 years of service industry performance. Work well in high-volume environments and maintain an organized and tidy appearance to promote professionalism. Currently a Medical Assistant student constantly learning new clinical and administrative skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Cashier
Der Dutchman
01.2023 - Current
- Collected take-out and delivery orders, inputting preferences, and processing payments.
- Manned restaurant telephones, offering information about hours, policies and menu offerings.
- Handled cash, credit card, or gift card transactions securely and correctly.
- Upheld friendly and courteous demeanor with internal and external guests.
- Addressed customer complaints, taking necessary actions to resolve issues.
Banquet Server
Der Dutchman
09.2019 - Current
- Conducted pre-event meetings with team members to review expectations and responsibilities.
- Assisted with food preparation, ensuring dishes met dietary restrictions.
- Upheld cleanliness and organization for banquet kitchen, coolers and equipment.
- Resolved guest complaints professionally while maintaining composure and politeness.
Education
Medical Assistant Certificate -
Columbus State Community College
Columbus, Ohio08-2026
High School Diploma - undefined
Central Crossing High School
Grove City, Ohio06.2023
Skills
- Positive and professional
- Supply restocking
- Cash handling expertise
- Vital sign monitoring
- Clinical documentation
- CPR
- Insurance verification
- Maintaining confidentiality
- Sterile technique
Certification
- BBP, CPR, BLS, AED
LANGUAGE
English - Fluent
Ukraine - Fluent
Russian - Intermediate
Timeline
Restaurant Cashier
Der Dutchman
01.2023 - Current
Banquet Server
Der Dutchman
09.2019 - Current
High School Diploma - undefined
Central Crossing High School
Medical Assistant Certificate -
Columbus State Community College