Summary
Overview
Work History
Education
Skills
Certification
Timeline
Military Service
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Vanessa Stevens

Casselberry,FL

Summary

Developed leadership and clinical skills in fast-paced, high-stress healthcare environment. Skilled in managing teams, optimizing workflows, and ensuring high-quality patient care. Seeking to transition into new field where these transferrable skills can drive impactful results.

Overview

18
18
years of professional experience

Work History

RN Manager

University Behavioral Center
11.2024 - Current
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
  • Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
  • Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
  • Enhanced patient care by implementing evidence-based nursing practices and maintaining a high standard of clinical expertise.
  • Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.

RN House Supervisor

University Behavioral Center
06.2024 - 11.2024
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
  • Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
  • Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
  • Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.

Charge Registered Nurse

University Behavioral Center
12.2023 - 06.2024
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Administered medications and assessed side effects, successes and failures of new medications.
  • Provided crisis intervention services as needed, utilizing de-escalation techniques and coordinating with emergency response teams when necessary.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.

Charge Registered Nurse

Central Florida Behavioral Hospital
10.2020 - 12.2023
  • Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Administered medications and assessed side effects, successes and failures of new medications.
  • Enhanced interdisciplinary collaboration through effective communication and teamwork with physicians, therapists, and support staff.

Mental Health Technician

Central Florida Behavioral Hospital
10.2010 - 10.2020
  • Residential and Acute Care environments
  • Child/Adolescent, adults, geriatric units
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.


Program Manager

Attain Inc
01.2008 - 11.2010
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Established team priorities, maintained schedules and monitored performance.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.

Education

RN-BSN - Nursing

Western Governors University
Salt Lake City, UT
03-2026

Associates of Science - Nursing

Concorde Career Institute - Orlando
Orlando, FL
01.2019

Bachelor of Arts - Psychology

University of Central Florida
Orlando, FL
05.2012

Associate of Arts - Psychology

Valencia Community College
Orlando FL
08.2006

Skills

  • Clinical leadership
  • Duty Delegation
  • Teamwork and collaboration
  • Staff Training and mentoring
  • Employee performance evaluations
  • Strong clinical judgment
  • Medication Administration
  • Therapeutic Interventions
  • Crisis Prevention Intervention
  • Patient Care Management
  • Interdisciplinary collaboration
  • Treatment Plan Modification
  • Addictions and Substance Abuse
  • Recovery and Rehabilitation

Certification

  • AHA BLS/CPR Basic Life Support Training -July 2025 to July 2027
  • Handle with Care Training - March 2025 to March 2026
  • Verbal De-escalation Training - March 2025 to March 2026

Timeline

RN Manager

University Behavioral Center
11.2024 - Current

RN House Supervisor

University Behavioral Center
06.2024 - 11.2024

Charge Registered Nurse

University Behavioral Center
12.2023 - 06.2024

Charge Registered Nurse

Central Florida Behavioral Hospital
10.2020 - 12.2023

Mental Health Technician

Central Florida Behavioral Hospital
10.2010 - 10.2020

Program Manager

Attain Inc
01.2008 - 11.2010

RN-BSN - Nursing

Western Governors University

Associates of Science - Nursing

Concorde Career Institute - Orlando

Bachelor of Arts - Psychology

University of Central Florida

Associate of Arts - Psychology

Valencia Community College

Military Service

JANUARY 1996 - JANUARY 2002

Military Police Officer

Australian Army - Enoggera, QLD Australia

  • Plans and orders in military police detachments in support of both battlefield and installations
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Thoroughly analyzed criminal information and processed crime scenes.
Vanessa Stevens