Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Senior Manager, Real Estate Development
Shake Shack
06.2022 - Current
Responsible for directing and managing development activities and processes for all associated projects, ensuring project delivery from site assessment up to construction
Lead and direct pipeline strategy meetings with senior leadership to build pipeline by providing accurate risk assessments, project acceleration potential, and process improvements.
Oversee permit manager and assist with providing solutions to ensure on time receipt of permits.
Analyze comment database and provide feedback to consultants in order to reduce jurisdictional comments and plan omissions/errors.
Secure all required entitlements to allow project to progress through design and building permits.
Develop, maintain and ensure accuracy of the development schedule and processes are on tract and aligned
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Chief Operating Officer
Permit Solutions, Inc.
05.2018 - 05.2022
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Identifies target areas to improve operations, including incorporating quality control processes and contractor compliance score carding to ensure compliance
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Attends Planning Commission and Variance meetings as an owner's agent, includes preparing hardship statements, presenting project to the board, and obtaining required approvals
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Contributed to the development of strategic business plans aimed at expanding market share.
Account Representative
Contract Paper Group
04.2016 - 04.2018
Assist sales team with processing paperwork, entering purchase orders and delivery verification
Compile weekly and monthly sales analysis
Compile monthly commission reports for sales reps
Handle billing, credits, returns, stock transfers and receive stock
Handle general office duties, supplies, mail, phone calls, vendor applications, vacation tracking and faxes
Compile pricing for all supply bids
Cover sales desks when out of office.
Billing Coordinator
UHC Construction Services
01.2013 - 03.2016
Prepares and submits all qualified bids to clients, sets up projects in project management software, and tracks and reports all awards/ non awarded projects
Responsible to prepare billing for all clients, creating AIA documents, invoices, and entering receivables in Quick Books
Reconciles general ledger accounts
Runs monthly aging reports and follows up on open receivable accounts
Assists with customer disputes on open receivables
Responsible to prepare and submit all close out packages to clients including, photos, lien waivers, warranty letters, etc
Prepares and submits applications for general contractor licensing, tracks renewal of state licenses
Assists with managing construction projects including scheduling subcontractors, issuing contracts, ordering materials, and communicating with the client.
Manager, Facility Planning
Jo-Ann Stores
01.2006 - 01.2013
Responsible to manage repair/ maintenance and capital improvement projects at the Corporate Office and existing chain stores
(34 acres)
(3.2 mil expense plan; 2.4 mil capital expenditure plan) Including but not limited underground fire suppression replacement, electrical system upgrades, exterior painting, interior remodeling, boiler/chiller replacement
Created work order system for the corporate office to expedite work requests performed by technicians and outside vendors
Included developing the structure of the site, training team members and vendors
Work order response time was reduced by 3 days on average
Developed Critical Incident Response Plan for Team Members in the event of an emergency
Program includes fire/tornado drills, TM instructions, Team Evacuation Leader training, ongoing maintenance of the program
Lead/Direct RFP's for snow removal (53% savings), housekeeping (38% savings), and landscaping (24% savings)
Responsible to establish and maintain building asset replacement strategy and PM programs on roof systems and mechanical equipment
Developed unit price bidding program for remodel projects which resulted in reduced bid timing and reduction in team workload
Created a punch list/score carding program for general contractor accountability; average GC performance was 94%.
Project Coordinator
Luxottica Retail
01.2000 - 01.2005
Responsible to order materials and schedule delivery for optical stores
Coordinate Fixture Installation for 100 sites annually and perform site visits to verify correct installation
Responsible for fixture designs and RFP for fixture inventory
Responsible to manage construction projects from estimating through completion in Canadian locations
Worked with host retailer (Target and Sears) to ensure construction projects were on schedule
Answered field related questions regarding build out of our spaces
Created housekeeping program to ensure stores were cleaned to standard outside of the vendor based program
Created and maintained database of store profiles including but not limited to program style, furniture inventory, layout configurations, fixture type, and building finishes.