Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Stickel

Akron,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Senior Manager, Real Estate Development

Shake Shack
06.2022 - Current
  • Responsible for directing and managing development activities and processes for all associated projects, ensuring project delivery from site assessment up to construction
  • Lead and direct pipeline strategy meetings with senior leadership to build pipeline by providing accurate risk assessments, project acceleration potential, and process improvements.
  • Oversee permit manager and assist with providing solutions to ensure on time receipt of permits.
  • Analyze comment database and provide feedback to consultants in order to reduce jurisdictional comments and plan omissions/errors.
  • Secure all required entitlements to allow project to progress through design and building permits.
  • Develop, maintain and ensure accuracy of the development schedule and processes are on tract and aligned
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.


Chief Operating Officer

Permit Solutions, Inc.
05.2018 - 05.2022
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identifies target areas to improve operations, including incorporating quality control processes and contractor compliance score carding to ensure compliance
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
  • Attends Planning Commission and Variance meetings as an owner's agent, includes preparing hardship statements, presenting project to the board, and obtaining required approvals
  • Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
  • Contributed to the development of strategic business plans aimed at expanding market share.

Account Representative

Contract Paper Group
04.2016 - 04.2018
  • Assist sales team with processing paperwork, entering purchase orders and delivery verification
  • Compile weekly and monthly sales analysis
  • Compile monthly commission reports for sales reps
  • Handle billing, credits, returns, stock transfers and receive stock
  • Handle general office duties, supplies, mail, phone calls, vendor applications, vacation tracking and faxes
  • Compile pricing for all supply bids
  • Cover sales desks when out of office.

Billing Coordinator

UHC Construction Services
01.2013 - 03.2016
  • Prepares and submits all qualified bids to clients, sets up projects in project management software, and tracks and reports all awards/ non awarded projects
  • Responsible to prepare billing for all clients, creating AIA documents, invoices, and entering receivables in Quick Books
  • Reconciles general ledger accounts
  • Runs monthly aging reports and follows up on open receivable accounts
  • Assists with customer disputes on open receivables
  • Responsible to prepare and submit all close out packages to clients including, photos, lien waivers, warranty letters, etc
  • Prepares and submits applications for general contractor licensing, tracks renewal of state licenses
  • Assists with managing construction projects including scheduling subcontractors, issuing contracts, ordering materials, and communicating with the client.

Manager, Facility Planning

Jo-Ann Stores
01.2006 - 01.2013
  • Responsible to manage repair/ maintenance and capital improvement projects at the Corporate Office and existing chain stores
  • (34 acres)
  • (3.2 mil expense plan; 2.4 mil capital expenditure plan) Including but not limited underground fire suppression replacement, electrical system upgrades, exterior painting, interior remodeling, boiler/chiller replacement
  • Created work order system for the corporate office to expedite work requests performed by technicians and outside vendors
  • Included developing the structure of the site, training team members and vendors
  • Work order response time was reduced by 3 days on average
  • Developed Critical Incident Response Plan for Team Members in the event of an emergency
  • Program includes fire/tornado drills, TM instructions, Team Evacuation Leader training, ongoing maintenance of the program
  • Lead/Direct RFP's for snow removal (53% savings), housekeeping (38% savings), and landscaping (24% savings)
  • Responsible to establish and maintain building asset replacement strategy and PM programs on roof systems and mechanical equipment
  • Developed unit price bidding program for remodel projects which resulted in reduced bid timing and reduction in team workload
  • Created a punch list/score carding program for general contractor accountability; average GC performance was 94%.

Project Coordinator

Luxottica Retail
01.2000 - 01.2005
  • Responsible to order materials and schedule delivery for optical stores
  • Coordinate Fixture Installation for 100 sites annually and perform site visits to verify correct installation
  • Responsible for fixture designs and RFP for fixture inventory
  • Responsible to manage construction projects from estimating through completion in Canadian locations
  • Worked with host retailer (Target and Sears) to ensure construction projects were on schedule
  • Answered field related questions regarding build out of our spaces
  • Created housekeeping program to ensure stores were cleaned to standard outside of the vendor based program
  • Created and maintained database of store profiles including but not limited to program style, furniture inventory, layout configurations, fixture type, and building finishes.

Education

Certification in Project Management -

Kent State University
01.2009

Skills

  • Strategic Planning
  • Cross-Functional Collaboration
  • Operations Management
  • Cross-functional Team Coordination
  • Process Improvement
  • Executive Leadership

Timeline

Senior Manager, Real Estate Development

Shake Shack
06.2022 - Current

Chief Operating Officer

Permit Solutions, Inc.
05.2018 - 05.2022

Account Representative

Contract Paper Group
04.2016 - 04.2018

Billing Coordinator

UHC Construction Services
01.2013 - 03.2016

Manager, Facility Planning

Jo-Ann Stores
01.2006 - 01.2013

Project Coordinator

Luxottica Retail
01.2000 - 01.2005

Certification in Project Management -

Kent State University
Vanessa Stickel