Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Swartz

Summary

Environment services professional with experience in maintaining cleanliness and sanitation in various settings. Strong focus on teamwork, reliability, and adaptability to meet changing needs. Skilled in using cleaning equipment, handling hazardous materials, and following safety protocols. Known for thoroughness, efficiency, and commitment to high standards.


Overview

12
12
years of professional experience

Work History

Environmental Services Housekeeper

CMH
09.2022 - Current
  • Assisted with waste disposal and recycling processes to promote environmental sustainability.
  • Responded promptly to requests for additional cleaning services from staff or patients.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Supervised supplies in inventory and submitted reorder requests.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Painter

Tracker Marine Boat
08.2019 - 01.2021
  • Collaborated with team members to select appropriate materials and tools for various painting tasks.
  • Executed painting projects with precision, ensuring adherence to safety standards and quality expectations.
  • Implemented process improvements that reduced paint waste and improved overall project efficiency.
  • Conducted regular inspections of completed work to ensure quality control and compliance with specifications.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Worked holidays and weekends depending on shifting needs of project.

Manager

McDonald's
07.2016 - 01.2019
  • Developed operational strategies to enhance team productivity and efficiency.
  • Coordinated cross-functional projects, ensuring alignment with organizational goals.
  • Implemented process improvements that streamlined workflows and reduced turnaround times.
  • Monitored team performance metrics, providing actionable insights for continuous improvement.
  • Trained new team members on best practices and organizational procedures.
  • Maintained compliance with company policies and industry regulations during operations management.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Environmental Services Housekeeper

Cox Health South
11.2013 - 02.2015
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Operated cleaning equipment, including floor buffers and vacuum cleaners, following safety protocols.
  • Organized cleaning supplies and materials to ensure efficient workflow during shifts.
  • Supported infection control measures by adhering to established cleaning schedules and procedures.
  • Collaborated with team members to enhance overall facility cleanliness and appearance.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Education

High School Diploma -

Bolivar High
Bolivar, MO

Skills

  • Cleaning and sanitizing
  • Chemical handling
  • Customer service
  • Time management
  • Problem-solving
  • Strong work ethic
  • Organizational skills
  • Decision-making
  • Conscientious and Detail-oriented
  • Adaptable and flexible
  • Productivity and time management
  • Communication and interpersonal skills

Timeline

Environmental Services Housekeeper

CMH
09.2022 - Current

Painter

Tracker Marine Boat
08.2019 - 01.2021

Manager

McDonald's
07.2016 - 01.2019

Environmental Services Housekeeper

Cox Health South
11.2013 - 02.2015

High School Diploma -

Bolivar High