Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Tecpile-Garduno

Rock Hill,SC

Summary

Energetically spearheaded teams at CiCis Pizza, mastering and mentoring in skills like order picking and customer service, significantly enhancing satisfaction. Expert in warehouse safety and adept at lifting, I consistently outperformed productivity targets, showcasing adaptability across various roles. My blend of leadership and operational prowess drives excellence and efficiency.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Ross Stores
10.2023 - Current
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Worked safely around moving machinery.
  • Consistently lifted materials weighing as much as 80 pounds.

Shift Leader

CiCis Pizza
06.2022 - 11.2023
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Food Service Worker

El Manhattan
11.2021 - 07.2022
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Processed customer payments and balanced cash drawers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Learned other teammates' work tasks to train as backup.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Education

Rock Hill High
Rock Hill, SC
05.2022

Skills

  • Packaging and Labeling
  • Lifting and sorting
  • Labeling and boxing
  • Order Picking
  • Warehouse Safety
  • Wrapping and boxing
  • Sorting and Labeling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Associate

Ross Stores
10.2023 - Current

Shift Leader

CiCis Pizza
06.2022 - 11.2023

Food Service Worker

El Manhattan
11.2021 - 07.2022

Rock Hill High

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Vanessa Tecpile-Garduno