VANESSA THOR
Lindenhurst,IL
Summary
Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.
Overview
6
6
years of professional experience
Work History
Marketing /Marketing Coordinator/Marketing /Hospital Admissions Coordinator
Stonebridge Of Gurnee
09.2023 - Current
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
- Improved website traffic with the implementation of SEO best practices and keyword research.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Planned and executed internal and external marketing events.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
Assistant Property Manager
Avenue 5 Residential
10.2022 - Current
- Collected monthly assessments, rental fees, deposits and payments
- Developed strong, professional relationships with residents by delivering exemplary service and engagement
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
- Explained policies and procedures to tenants and enforced rules
- Handled resident complaints and expedited maintenance requests
- Conducted tours of vacancies with prospective tenants
- Kept records of correspondence with residents and tenants
- Checked rental eligibility by following company's verification process
- Updated tenant and unit information to keep current in housing database
- Oversaw daily operations, maintenance and administration of various properties
- Handled security deposit refunds.
Route Sales Representative
Schwan's Home Delivery
02.2022 - Current
- Maintained vehicle and personal appearance in neat, clean and professional fashion
- Prepared attractive and interesting displays at customer locations to promote products
- Looked for opportunities to solicit new business and build connections with prospects
- Rotated stock appropriately for minimal spoilage and obsolescence.
Driver Helper
UPS
09.2021 - 12.2021
- Secured items into position on trucks to prevent damage during shipment
- Helped driver unload deliveries at destinations and assisted with customer service, inspections and paperwork
- Recorded delivery information on daily invoices and completed documentation
- Assisted driver with diverse needs to keep tight schedule for planned routes
- Completed pre-trip inspections involving checking tire pressures, fluid levels, gauges and controls
- Acted as spotter in assisting drivers while reversing or navigating congested areas to avoid accidents
- Moved materials and freight between production areas and vehicles.
Activities Director, Program Director
Callaway Gardens
04.2021 - 08.2021
- Submitted incident reports and attendance and observation records
- Developed proactive recreational plans and goals based on skilled assessment of each individual
- Kept recreational facilities clean, organized and ready for use
- Planned and directed special activities and events
- Scheduled use of facilities and equipment to guarantee availability
- Prepared facilities and equipment for specific activities to make spaces fit-for-purpose and for sessions to run smoothly
- Educated groups and individuals on proper safety techniques to reduce risk of injury
- Responded to emergencies with basic wound care and other first aid treatments
- Reached out to local community to promote recreational events and bring in new participants
- Maintained up-to-date forms and activity schedules, distributing information in digital and physical form
- Stored and maintained facilities, supplies and equipment in orderly condition.
Activities Assistant/Administrative
Libertyville Manor Extended Care
04.2019 - 03.2020
- Coordinated social activities such as parties, games and special events
- Maintained operational compliance with federal, state and local regulations to best support residents' needs
- Prepared and maintained budgetary and inventory lists regarding activity equipment and supplies
- Researched and documented restrictions that limited participation in planned activities
- Delivered ongoing social activity programs designed to meet individuals' physical, mental and psychosocial needs
- Developed activity calendars to successfully balance different types of events, facility utilization and team availability
- Kept adequate inventory of supplies for planned activities and routine team needs
- Remained vigilant for emergency situations and administered first aid for minor injuries.
Bartender
Firkin Tavern
04.2018 - 03.2020
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
- Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
- Promoted customer safety by adhering to ABC and company regulations
- Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions
- Conducted weekly and monthly inventories to maintain appropriate levels and replenishment schedules
- Trained new bartenders in customer service, bar equipment safety and drink preparation techniques
- Reported and removed spills, broken glassware and other safety hazards.
Education
Associate of Business Administration -
College of Lake County
Grayslake, IL06.2018
High School Diploma -
Wellington High School
Wellington FL06.2001
Skills
- Coordinate schedules
- Records and reporting
- Program facilitation
- Planning
- Organization
- Relationship Building and Rapport
- Vacant Unit Monitoring
- Policy Enforcement
- Business Processes and Procedures
- Customer Service
References
References and duties available upon request
Timeline
Marketing /Marketing Coordinator/Marketing /Hospital Admissions Coordinator
Stonebridge Of Gurnee
09.2023 - Current
Assistant Property Manager
Avenue 5 Residential
10.2022 - Current
Route Sales Representative
Schwan's Home Delivery
02.2022 - Current
Driver Helper
UPS
09.2021 - 12.2021
Activities Director, Program Director
Callaway Gardens
04.2021 - 08.2021
Activities Assistant/Administrative
Libertyville Manor Extended Care
04.2019 - 03.2020
Bartender
Firkin Tavern
04.2018 - 03.2020
Associate of Business Administration -
College of Lake County
High School Diploma -
Wellington High School
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