Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Torres Rubio

Williamstown,NJ

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Overview

5
5
years of professional experience

Work History

Office Clerk

Abbott Associates Inc
01.2023 - Current
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Collaborated with various departments to complete assigned tasks.
  • Edited and proofread documents for accuracy and completeness.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Handled incoming business and client requests for information.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Assessed client tax situations to determine best filing options.
  • Utilized tax software to prepare returns and meet deadlines.
  • Assisted in resolving complex tax issues, strengthening client relationships and building trust.
  • Audited timesheets and payroll records for accuracy.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Processed timecards and payroll data for team of employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Trained new hires on customer service policies and procedures.

Data Entry Clerk

Medford Nursery Inc
06.2019 - 10.2022
  • Evaluated source documents to locate needed information.
  • Followed data entry protocols, rules and regulations.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Created spreadsheets for more efficient recordkeeping.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Assisted with developing data entry processes.
  • Managed and organized documents for data entry tasks.

Education

High School Diploma -

Hammonton High School
Hammonton, NJ
06.2016

Skills

  • Customer Service
  • Team Bonding
  • Data Entry and 10-Key
  • Microsoft Office
  • Attention to Detail
  • Spreadsheet development
  • Outgoing Mail Preparation
  • Customer Communication

Languages

Spanish
Native or Bilingual

Timeline

Office Clerk

Abbott Associates Inc
01.2023 - Current

Data Entry Clerk

Medford Nursery Inc
06.2019 - 10.2022

High School Diploma -

Hammonton High School

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Vanessa Torres Rubio