Vanessa Valdez
East Wenatchee,WA
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage and prioritize multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Adept at collaborating with cross-functional teams to achieve shared goals and deliver exceptional results. Committed to continuous improvement and staying up-to-date with industry trends and best practices.
Overview
7
7
years of professional experience
Work History
Paraeducator
Eastmont Junior High
East Wenatchee, WA
08.2023 - Current
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Monitored student classroom and outdoors activities to promote student safety.
- Completed data entry tasks with accuracy and efficiency.
Marketing Manager
Impact Auto Sales
06.2018 - Current
- Helped rebuild all social media platforms to ensure the best exposure of the company to the community.
- Responsible for answering phone calls and emails to ensure great customer service.
- Increased social media following on all platforms. (Facebook, Craigslist, Instagram, and more)
- Ensure all leads are getting in touch with a salesperson in the convenience of the customer schedule.
- Boosted brand awareness and generated leads.
Teller
Wells Fargo Bank
10.2022 - 08.2024
- Assisting customers with various questions and concerns related to their accounts and bank products.
- Processed daily transactions which included daily deposits, withdrawals, money transfers, credit card / mortgage and loan payments.
- Recommended bank products that met the customer needs financially.
- Responsible for cash handling and balancing a cash drawer.
- Greeting every customer with a warm welcome smile and a positive attitude.
- Educated customers on use of banking website and mobile apps.
- Monitored and verified suspicious activity on customer accounts.
Barista
Dutch Bros
01.2018 - 06.2022
- Constant communication within employees to ensure fast and quality service.
- Memorized over 50 menu items to keep a fast pace in preparing orders for the customer.
- Provided friendly customer service all while remaining calm during periods of high volume.
- Took the role as a leader to help train new team memebers to their full potential in acknowledging our core values.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
No Degree -
Wenatchee Valley College
10.2019
Diploma -
Eastmont High School
06.2018
Skills
- Computer Skills
- Digital Analytics
- Social Media Marketing
- Cash handling
- Multi Language Proficiency (English & Spanish)
- Quick to embrace challenges and changes with high levels of accuracy
- Excellent verbal and written communication
- Able to work well in a team, contributing ideas and cooperating with others to achieve common goals
- Customer Relationship Building
References
• Dustin Graff, (509) 630-8204
• Ken Berry, (509) 888-8000
• Baylee Espinoza, (509) 264-0769
Timeline
Paraeducator
Eastmont Junior High
08.2023 - Current
Teller
Wells Fargo Bank
10.2022 - 08.2024
Marketing Manager
Impact Auto Sales
06.2018 - Current
Barista
Dutch Bros
01.2018 - 06.2022
No Degree -
Wenatchee Valley College
Diploma -
Eastmont High School