Vanessa Valenzuela
Maineville,Ohio
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
7
7
years of professional experience
Work History
Campus Catering Manager
Compass Group USA
02.2023 - Current
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality, supporting local and minority own businesses.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
- Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
- Increased sales in the first year by 40%
Chef Manager
Compass Group USA
11.2021 - 02.2023
- Enhanced customer satisfaction by creating innovative and high-quality dishes tailored to diverse dietary preferences.
- Streamlined kitchen operations for increased efficiency and reduced food waste through effective inventory management.
- Implemented strict adherence to food safety regulations, ensuring the consistent delivery of safe and delicious meals.
- Increased Catering Sales by 60% and Overall participation by 30%
Executive Chef
Compass Group USA Eurest
01.2017 - 11.2021
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Streamlined kitchen operations with effective inventory management and cost controls.
- Mentored junior chefs, providing guidance on culinary techniques and professional development.
- Collaborated with the front-of-house team to ensure seamless service and memorable experiences for guests.
- Managed a diverse team of culinary professionals, fostering a positive work environment and strong teamwork.
- Multi-Unit Experience managing approximately 25 employees
- Consistently exceeded revenue targets through menu innovation and cost control measures.
- Increased retail sales by 6% and reducing food cos by 2.7%
- Account of the region in the overall region.
Education
Bachelor of Science - Restaurant And Culinary Management
Colegio Superior De Gastronomia
Mexico City Mex.Skills
- Event Planning Proficiency
- Staff Supervision
- Menu Development
- Gather Software Expertise
- Organizational Skills
- Event Planning
- Client Relations
- Budget Management
Affiliations
- Helping the Spanish speaking community, volunteering as a translator for job applications, legal matters, medical etc...
- Enjoy taken care of 3 rescued dogs.
- co-owner of @allboutchurros delivering the traditional experience of mexican churros to our guest
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Campus Catering Manager
Compass Group USA
02.2023 - Current
Chef Manager
Compass Group USA
11.2021 - 02.2023
Executive Chef
Compass Group USA Eurest
01.2017 - 11.2021
Bachelor of Science - Restaurant And Culinary Management
Colegio Superior De Gastronomia
Similar Profiles
Dymin JuarezDymin Juarez
Cashier Supervisor at Compass Group USACashier Supervisor at Compass Group USA
Deyya HaddadDeyya Haddad
Sous Chef, Manager at Compass Group USASous Chef, Manager at Compass Group USA
Julie PadillaJulie Padilla
Daycare Cook at Compass Group USADaycare Cook at Compass Group USA