Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Vanessa Valenzuela

Maineville,Ohio

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

7
7
years of professional experience

Work History

Campus Catering Manager

Compass Group USA
2023.02 - Current
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.
  • Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality, supporting local and minority own businesses.
  • Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
  • Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
  • Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
  • Increased sales in the first year by 40%

Chef Manager

Compass Group USA
2021.11 - 2023.02
  • Enhanced customer satisfaction by creating innovative and high-quality dishes tailored to diverse dietary preferences.
  • Streamlined kitchen operations for increased efficiency and reduced food waste through effective inventory management.
  • Implemented strict adherence to food safety regulations, ensuring the consistent delivery of safe and delicious meals.
  • Increased Catering Sales by 60% and Overall participation by 30%

Executive Chef

Compass Group USA Eurest
2017.01 - 2021.11
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Streamlined kitchen operations with effective inventory management and cost controls.
  • Mentored junior chefs, providing guidance on culinary techniques and professional development.
  • Collaborated with the front-of-house team to ensure seamless service and memorable experiences for guests.
  • Managed a diverse team of culinary professionals, fostering a positive work environment and strong teamwork.
  • Multi-Unit Experience managing approximately 25 employees
  • Consistently exceeded revenue targets through menu innovation and cost control measures.
  • Increased retail sales by 6% and reducing food cos by 2.7%
  • Account of the region in the overall region.

Education

Bachelor of Science - Restaurant And Culinary Management

Colegio Superior De Gastronomia
Mexico City Mex.

Skills

  • Event Planning Proficiency
  • Staff Supervision
  • Menu Development
  • Gather Software Expertise
  • Organizational Skills
  • Event Planning
  • Client Relations
  • Budget Management

Affiliations

  • Helping the Spanish speaking community, volunteering as a translator for job applications, legal matters, medical etc...
  • Enjoy taken care of 3 rescued dogs.
  • co-owner of @allboutchurros delivering the traditional experience of mexican churros to our guest

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Elementary

Timeline

Campus Catering Manager

Compass Group USA
2023.02 - Current

Chef Manager

Compass Group USA
2021.11 - 2023.02

Executive Chef

Compass Group USA Eurest
2017.01 - 2021.11

Bachelor of Science - Restaurant And Culinary Management

Colegio Superior De Gastronomia
Vanessa Valenzuela