Vanessa Valenzuela
Reno,NV
Summary
Enthusiastic Student Volunteer eager to contribute through hard work, attention to detail and excellent organizational skills. Volunteer experience since Sophomore Year up to Senior Year in helping different organizations and events go as plan. Volunteering has helped prepare for a job that will suit me. Friendly resident mentor committed to creating safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion in residence hall. Resolves conflicts and promotes student development through effective communication and collaboration. Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Overview
4
4
years of professional experience
Work History
Resident Mentor
Willow Springs Center
02.2023 - Current
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Provided crisis management and intervention during emergency situations.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Developed and enforced safety policies and procedures to drive safety and well-being of students.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Collaborated with residential team to maximize effective and efficient operations.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
Coordinator
TJ Max
02.2022 - 02.2023
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Trained and supported sales force with closing deals.
- Demonstrated product and answered questions for prospective customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Marked-down clearance items and relocated merchandise to proper store areas..
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Mentored new sales associates to contribute to store's positive culture.
Custodian
Diamond Janitorial
09.2020 - 08.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma -
Veterans Tribute Career Technical Academy
Las Vegas, NVBachelor of Science - Social Work
University of Nevada - Reno
Reynard, NV05.2026
Skills
- Strong Work Ethic
- Time Management
- Teamwork
- Communication Skills
- Organization
- Mentoring and Coaching
- Call Answering and Routing
Languages
Spanish
Native or Bilingual
Timeline
Resident Mentor
Willow Springs Center
02.2023 - Current
Coordinator
TJ Max
02.2022 - 02.2023
Custodian
Diamond Janitorial
09.2020 - 08.2021
High School Diploma -
Veterans Tribute Career Technical Academy
Bachelor of Science - Social Work
University of Nevada - Reno
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