Adept at navigating high-stress scenarios, I enhanced customer loyalty and boosted sales at Teleperformance through exceptional problem-solving and CRM software expertise. My active listening and critical thinking skills led to significant positive feedback and retention, showcasing my ability to transform challenges into opportunities for growth and customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.