Vanessa Vasquez
Manor
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Admin Specialist
Austin Police Department
01.2023 - Current
- Delivered administrative support to office staff and detectives
- Handled incoming and outgoing mail.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Scheduled meetings, reserved meeting rooms and work notes for out unit meetings.
- Reserved interview rooms for APD Child Abuse Unit and for Travis County Sheriff's Office Child Abuse Detectives
- Answered and directed phone calls to the appropriate person.
- Entered time sheets and over time .
- Helped sort and generate reports for Child Protective Service and Adult Protective Service Referrals when needed.
- Greeted all that came through the lobby.
- Scheduled meetings booked meeting rooms and entered unit meeting notes.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Administrative Assistant
Texas Department Of Family Protective Services
03.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to distribute to correct recipient.
- Updated spreadsheets such as phone/email logs, schedules for cwop.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed Eligibility Apps, Drug Test request, children without placement schedules, morning reports for supervisors.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Entered all new hires, transfers, terminations, changes in job classifications so that they may receive access to software.
- Assisted law enforcement with investigative reports.
Clerk
Texas Health And Human Services
03.2019 - 02.2021
- Interacted with clients by phone or in person to provide information.
- Provided clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system for all in person applications and organized client documents for easy retrieval of information.
- Monitored EBT card inventory and overlooked most of the auditing.
- Input data into spreadsheets and databases.
- Utilized office software to record and track client information.
- Edited and proofread documents for completeness.
- Helped with daily report.
- Overlooked documents to keep applications and system free of errors.
Receptionist
New DH Holdings
05.2014 - 02.2019
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between owner, office manager, and supervisors.
Administrative Assistant
Last Chance Auto Sales
01.2010 - 05.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies
- Executed record filing system to improve document organization for collections, payment, and title clerk.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed sales forms, payment logs and records to quickly handle all documentation for owner.
- Owner requested that I transfer from being their cashier at their salvage yard to their admin at the used car lot.
Education
GED -
Austin Community College
Austin, TXSkills
- Data Collection
- Employee Records Management
- Administrative and Clerical Support
- Customer Relations
- Filing
- Organizational Management
- Data Entry
- Documentation and Recordkeeping
- Inbound Phone Call Handling
- Office Supplies and Inventory
Timeline
Admin Specialist
Austin Police Department
01.2023 - Current
Administrative Assistant
Texas Department Of Family Protective Services
03.2021 - 01.2023
Clerk
Texas Health And Human Services
03.2019 - 02.2021
Receptionist
New DH Holdings
05.2014 - 02.2019
Administrative Assistant
Last Chance Auto Sales
01.2010 - 05.2014
GED -
Austin Community College
Similar Profiles
Andrew FiebigAndrew Fiebig
Senior Police Officer - Patrol at Austin Police DepartmentSenior Police Officer - Patrol at Austin Police Department
Luis SanchezLuis Sanchez
Criminal Investigations Detective at Austin Police DepartmentCriminal Investigations Detective at Austin Police Department
Rafael RosalesRafael Rosales
Sergeant, Special Operations, Special Weapons and Tactics (SWAT) at Austin Police DepartmentSergeant, Special Operations, Special Weapons and Tactics (SWAT) at Austin Police Department
Andrew FiebigAndrew Fiebig
Senior Police Officer at Austin Police DepartmentSenior Police Officer at Austin Police Department
Katherine CastilloKatherine Castillo
Account Executive at NetSuiteAccount Executive at NetSuite