Vanessa Vasquez

Provided administrative support to the Community Manager, facilitating smooth operations and efficient communication.

- Processed applications from prospective tenants promptly, ensuring a seamless leasing experience.

- Increased tenant satisfaction by effectively managing unit showings, processing move-ins, initiating leases, executing renewals, and handling move-outs.

- Collected rent and other payments, maintaining thorough reports on timely payments and delinquencies to ensure financial accuracy.

- Collaborated with maintenance teams to assess the readiness of vacant apartments, reducing turnaround times.

- Oversee all community onsite projects, ensuring they are completed on time and meet quality standards.

- Address resident dissatisfaction promptly, implementing solutions that enhance tenant relationships and community satisfaction.

- Schedule make-ready boards to ensure efficient preparation of units for new residents.

- Submit invoices for payment within a week, maintaining financial accuracy and ensuring timely processing.

- Complete monthly close-out processes, ensuring all records are updated and financial reports are accurate.

- Manage lease agreements and renewals, ensuring compliance with policies and enhancing resident retention.

• Assist with daily, weekly and month end reports
• Posting rent, collection on delinquency, eviction process, creating/ posting POS
• Oversee the preparation of resident move-in/moveout, and schedules flooring replacement and housekeeping for vacancies
• Knowledgeable of leasing units and leasing documents in accordance with Fair Housing and Company guidelines
• Evaluate financial performance and seasonal trends to identify and implement solutions
• Report property income, billed monthly charges while collecting and maintaining a low delinquency.

• Qualify applicants in accordance with Section 8 guidelines
• Attention to details on recertification / renewals
• Acquired new rental leads independently as well as from broker-generated leads
• Screened rental leads and located listings that best match individual needs
• Scheduled and accompanied clients on tours
• Collected feedback after tours to learn client preferences
• Maintained regular communication with clients about application status.

• Prepare patients for vision examination
• Perform administrative duties, verify insurance, schedule appointments
• Assist customer with repairs and selection on frames.