Vanessa Vasquez

Began at Maui Brewing Company as a Host/Retail Associate, where I welcomed and seated guests, managed reservations, and provided friendly, attentive customer service. I also assisted with retail sales, helping customers with product selection and purchases.

Later transitioned into the Support Team, taking on roles such as food runner, busser, and drink runner. In this position, I efficiently delivered food and beverages, maintained a clean and organized dining area, and worked closely with the front-of-house team to ensure smooth service and a positive guest experience.

• Completed day-to-day duties accurately and efficiently.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

At Blue Tree, I handled baking, made drinks for customers, and kept the space clean and organized. Since I often worked independently, I made sure everything ran smoothly, and that the environment stayed welcoming. I enjoyed being part of a cafe that focused on fresh, local ingredients, and good service.

• Followed safety procedures while operating machinery such as grinders and espresso machines.
• Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
• Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

At Giovanni Pastrami, I took on the roles of host and food runner. I welcomed guests, handled seating, and helped keep the flow of the restaurant running smoothly. I also delivered food to tables, making sure orders were correct, and guests were satisfied. Whenever we were short staffed, I stepped in to bus tables and help wherever needed. It was a fast-paced job that taught me the importance of teamwork and strong customer service.

• Distributed menus to guests, led to tables and gave initial information about service staff or specials.
• Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.

At LakeRidge, I worked as a swim instructor and lifeguard durI taught swimming lessons to individuals of various skill levels, while ensuring a safe and supportive learning environment.ing environment. As a lifeguard, I remained vigilant in monitoring pool activities to ensure the safety of all swimmers. I am also CPR certified, which allowed me to respond effectively in emergency situations.

• Filled out incident and accident reports and submitted to supervisor.
• Administered immediate and comprehensive first aid to injured and distressed patrons.
• Instructed participants in proper stroke techniques to encourage self-reliant swimming.
• Assessed swimming skill levels for each student and placed accordingly depending on results.

At Starbucks, I held the positions of barista and cashier. My responsibilities included crafting a variety of beverages, handling transactions efficiently, and ensuring each customer received prompt, courteous service. I valued the fast-paced environment and took pride in delivering a consistent and positive experience for every guest.

• Stocked customer service stations with paper products or beverage preparation items.
• Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
• Managed morning rush of customers daily with efficient, levelheaded customer service.

At Contra Costa College, I worked as a lifeguard, ensuring the safety of all swimmers by closely monitoring pool activities. I was responsible for responding to emergencies, enforcing safety rules, and maintaining a secure and welcoming environment for all pool users. My role required vigilance and quick decision-making to protect the well being of others.

• Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
• Observed sections of assigned water zone of responsibility.
• Cautioned swimmers regarding unsafe practices and safety hazards.