Vanessa Vey
Summit GM Chevrolet GMC Buick
Edmonton,Alberta
1
Language
16
years of professional experience
Dynamic sales professional with a proven track record at Summit GM Chevrolet GMC Buick, excelling in customer relationship development and negotiation. Adept at fostering partnerships with financial institutions, I consistently deliver results through effective problem-solving and time management, driving customer satisfaction and loyalty while achieving sales targets.
Work History
Subprime Car Sales and Finance Manager
2 Years 2 Months- Collaborated with financial institutions to negotiate favorable terms for clients, fostering strong partnerships.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Presented appropriate vehicles to customers within their approval.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Identified opportunities to cross-sell and upsell products to customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Car Salesperson
7 Months- Demonstrated in-depth knowledge of vehicle features and financing options.
- Conducted test drives, effectively highlighting vehicle benefits to prospective buyers.
- Negotiated sales terms, ensuring favorable outcomes for both customers and dealership.
- Fostered customer relationships to enhance satisfaction and loyalty.
- Collaborated with service department to resolve customer concerns post-sale efficiently.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Senior Administrative Assistant
13 Years 10 Months- Coordinated executive schedules and meeting logistics to optimize time management and resource allocation.
- Managed office communications, ensuring timely responses and efficient information flow among departments.
- Oversaw travel arrangements for executives, negotiating contracts with vendors to minimize costs while maintaining quality service.
- Developed and implemented filing systems that enhanced document retrieval efficiency by streamlining processes.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support and adapting to requirements of the department.
Education
High School Diploma
Business Administration
Skills
Customer engagement
Sales management
Computer proficiency
Time management
Financial negotiations
Strong problem solver
Collaborative teamwork
Professional demeanor
Languages
French
Native or Bilingual
Timeline
Car Salesperson
Summit GM Chevrolet GMC Buick
01.2023 - 08.2023Read More
Subprime Car Sales and Finance Manager
Summit GM Chevrolet GMC Buick
08.2022 - 10.2024Read More
Senior Administrative Assistant
Syncrude
02.2009 - 12.2022Read More
St. Clair College
Business Administration
Read More
Ecole Secondaire De Pain Court
High School Diploma
Read More