VANESSA VILLAGRANA
Colorado Springs,CO
Summary
Strong presenter, communicator and problem solver working effectively and productively with diverse individual needs. Able to identify and resolve concerns. Well-organized and service-oriented team player focused on keeping customers happy. Accomplishments Took all offered shifts to maintain coverage for students Completed extra training to further help students under care. Skilled Coach specializing in building and overseeing school programs. Background includes classroom instruction and team management. Record-winning history as both player and coach. Considered valued asset in any sports program.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Harrison School District 2
Colorado Springs , CO
08.2021 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
- Administered and graded tests and quizzes and reported performance to primary teacher
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
- Developed rules and set goals to maintain order in classroom
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
- Worked with principal's office on disciplinary and safety issues
- Took notes and prepared reports on school day activities to provide to primary teacher
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Breastfeeding Counselor
Self Employed
Colorado Springs , CO
06.2020 - Current
- Breastfeeding
- Enhanced awareness of health resources and worked to connect individuals with programs
- Offered subject matter expertise for clinical assistance and program services like WIC
- Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large
- Provided necessary health education training for patients
- Improved customer satisfaction by finding creative solutions to problems
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Earned reputation for good attendance and hard work.
Kindergarten Teacher's Assistant / Harrison
School
Colorado Springs , CO
09.2019 - 03.2020
- Conducted special assessments and tutoring sessions to support individual student needs
- Assisted teachers with instruction and provided clerical support for diverse needs
- Promoted student learning by providing individualized and small group support to reinforce classroom topics
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities
- Assisted in development screenings to measure students' motor, language, and emotional skills
- Took attendance, graded assignments, and maintained routine student records
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Valet / Republic Parking
Colorado Springs , CO
02.2018 - 09.2019
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences
- Immediately responded to guest concerns and requests and quickly handled all issues
- Improved customer satisfaction by finding creative solutions to problems
- Earned reputation for good attendance and hard work
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Recognized by management for providing exceptional customer service
- Deb
- Greeted customers when they entered the store
- Assisted customers with everybody questions about products and sales
- Answered incoming calls and made outgoing calls
- Assisted in interviews and hiring process
- Made schedules for open and close
- Handled cash registers and trained new hires on cash register and all trades of the store.
Education
High School Diploma -
International Doula Institute, Doherty High School
Skills
- Organizational abilities
- Lesson plan implementation
- Creative problem solving
- Safety awareness
- Classroom management
- IEP understanding
- Group Instruction
- Verbal and written communication
Certification
Certified Breastfeeding Counselor
Timeline
Substitute Teacher
Harrison School District 2
08.2021 - Current
Breastfeeding Counselor
Self Employed
06.2020 - Current
Kindergarten Teacher's Assistant / Harrison
School
09.2019 - 03.2020
Valet / Republic Parking
02.2018 - 09.2019
High School Diploma -
International Doula Institute, Doherty High School
Certified Breastfeeding Counselor
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