VANESSA VIZCARRA
Management
Waialua,HI
Summary
Professional with strong verbal and written communication skills, proven leadership abilities, and bilingual proficiency in Spanish and English. Demonstrate adaptability in diverse environments while delivering exceptional client support. Recognized for meticulous attention to detail, contributing to improved safety and productivity, and fostering a positive workplace atmosphere. Consistently implementing effective solutions that enhance operational efficiency.
Overview
13
13
years of professional experience
Work History
AUTONOMOUS VEHICLE TRAINING OPERATOR
GM Cruise
San Francisco
12.2021 - 01.2025
- Created detailed reports summarizing findings after conducting IT audits on Vehicle software.
- Performed problem diagnosis, troubleshooting, and resolution of IT problems.
- Trained staff on cyber security best practices, such as proper password handling techniques and secure data storage methods.
MANAGER
Trader Joe's
Oakland
08.2014 - 12.2020
- Managed cash and credit transactions through POS systems
- Created weekly schedules based on predicted staffing needs, budgets, and employee requests.
- Facilitated team meetings to promote communication and improve morale.
- Managed inventory levels to ensure product availability and freshness.
LOSS PREVENTION OFFICER
Uniqlo
San Francisco
10.2018 - 06.2020
- Utilized security systems, including CCTV cameras, to monitor for suspicious activities.
- Provided technical support to corporate clients on various software applications.
- Monitored external networks for signs of malicious activity or unauthorized access attempts.
LOSS PREVENTION SECURITY OFFICER
Hotel Del Coronado
Coronado
11.2011 - 08.2015
- Physical security for the server and cameras
- Generated detailed reports on security incidents for management and authorities
- Skilled in using various software applications and programs, including Microsoft Office and HOTSOS
Education
CYBER SECURITY - Cyber Security
UC Berkley Boot Camp
Berkeley, CA02.2023
Bachelor of Arts - SOCIAL SCIENCES
California State University of East Bay
Hayward, CA06.2019
Associate of Arts - SOCIOLOGY
San Diego City College
San Diego, CA06.2016
Skills
- Threat intelligence and security auditing
- Problem solving and de-escalation
- Staff management and scheduling
- POS systems management
- Safety compliance
- Inventory management and detail orientation
- Team building
- Customer service management
Community Service
- My Yute Soccer, Oakland, CA, 06/01/17, Present
- Rocket Dog Rescue, Oakland CA, 2/1/2023-2025
- Kokua Learning Farm, Hale'iwa, HI, 05/01/25, Present
References
References available upon request.
Timeline
AUTONOMOUS VEHICLE TRAINING OPERATOR
GM Cruise
12.2021 - 01.2025
LOSS PREVENTION OFFICER
Uniqlo
10.2018 - 06.2020
MANAGER
Trader Joe's
08.2014 - 12.2020
LOSS PREVENTION SECURITY OFFICER
Hotel Del Coronado
11.2011 - 08.2015
CYBER SECURITY - Cyber Security
UC Berkley Boot Camp
Bachelor of Arts - SOCIAL SCIENCES
California State University of East Bay
Associate of Arts - SOCIOLOGY
San Diego City College