Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vanessa Walker

Brooklyn

Summary

Professional with strong experience in coordinating and supporting families within educational settings. Skilled in conflict resolution, communication, and community engagement. Strong focus on team collaboration and achieving results. Adaptable and reliable with expertise in managing diverse needs and fostering positive relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Parent Coordinator

I.S. 125 Thomas J. McCann Woodside Intermediate School
02.2022 - 06.2025
  • Collaborated with teachers and parents to enhance student engagement and academic success.
  • Coordinated workshops and events to foster community involvement in school activities.
  • Developed communication strategies to effectively disseminate information to families.
  • Mentored new staff on best practices for parent-school partnerships and support services.
  • Implemented feedback mechanisms to assess and improve family outreach initiatives.
  • Facilitated conflict resolution sessions to address concerns between parents and educators effectively.
  • Developed strong relationships with parents, resulting in increased trust and communication between families and the school.
  • Provided translation services for non-English speaking families during school events, meetings or conferences; reducing language barriers to promote equal access to information.

Pre-K Assistant Teacher

Little Stars @ Fairview
07.2017 - 01.2021
  • Assisted and supervised children
  • Taught self-help skills (dressing, personal hygiene, feeding and toileting)
  • Provided and maintained a safe, fun and inviting environment
  • Maintained and organized accurate attendance records

Operation Supervisor

Apple Bank for Savings
12.2015 - 06.2016
  • Maintain a working level of cash supply for the teller line
  • Identify cross-sell opportunities for growing the banks products and services
  • Review banks policy and procedures daily with team
  • Create a positive working environment with the team
  • Provide exceptional service by greeting acknowledging each customer

Lead Teller/UBA

Capital One Bank
05.2005 - 10.2015
  • Lobby leadership to introduce the customers to the digital world
  • Leverage my business partners to optimize business opportunities, referrals and solutions
  • Meeting Year-to-date Service Excellence score 77
  • Maintain a satisfactory Audit, Audits are performed daily, weekly, quarterly and annually
  • Mentor co-worker Tellers, Universal Bankers
  • Community Reinvestment- Junior Achievement from grade 2-12, Volunteer at the Ridgewood Adult Care Center, New York since 2013

Education

Associate in - Liberal Arts

LaGuardia Community College
Long Island City, NY
05.2005

Skills

  • Problem-solving
  • Parent engagement
  • Problem-solving abilities
  • Multitasking
  • Active listening
  • Team building
  • Family support
  • Conflict resolution
  • Family services

Certification

  • Fingerprint by DOE (Department of Education) 2016
  • Principles of Infection Control for Child Care Professionals January 2017
  • Foundation in Health and Safety e-Learning August 2017
  • CPR and First Aid
  • Child Abuse Identification and Reporting September 2018

Languages

Spanish
Full Professional

Timeline

Assistant Parent Coordinator

I.S. 125 Thomas J. McCann Woodside Intermediate School
02.2022 - 06.2025

Pre-K Assistant Teacher

Little Stars @ Fairview
07.2017 - 01.2021

Operation Supervisor

Apple Bank for Savings
12.2015 - 06.2016

Lead Teller/UBA

Capital One Bank
05.2005 - 10.2015

Associate in - Liberal Arts

LaGuardia Community College

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