Vanessa Warren
Sabattus,ME
Summary
A motivated, focused, and enthusiastic self-starter. Driven by the idea of engaging in a healthy team environment while driving sales and encouraging others to meet their own personal best. It is my intention to exceed any and all expectations as a service advisor at Bill Dodge.
Overview
6
6
years of professional experience
Work History
Sales and Leasing Consultant
Portland Volvo
11.2022 - Current
- Maintained strong and well-managed online presence to successfully market our inventory.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Contacted customers and prospects to generate new business.
- Established and maintained positive relationships with customers to drive referrals and continued opportunities.
Client Manager
Relentless Elite Management
02.2022 - 11.2022
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Delegated tasks to existing support team members and leading from the front.
- Exceeded sales quotas and increased profitability through effective sales strategy.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Developed new employees and on-going performance assessment of current employees.
- Established performance and service goals and held associates accountable for individual performance.
- Built relationships with customers and community to establish long-term business growth.
Clinical Lab Assistant II
Massachusetts General Hospital
04.2018 - 04.2021
- Manages departmental inventory and supply ordering
- Cleans and sterilized lab area, tools and equipment
- Reviews patient data and prepared pathology reports
- Accessions and labels lab requisitions
Education
Associate of Science -
Middlesex Community College
Bedford, New HampshireHigh School Diploma -
Dover High School
Dover, New Hampshire2009
Skills
- Ability to handle multiple tasks in a busy environment
- Driving Sales
- Customer Service
- Team Recruiting and Onboarding
- Promotions and Marketing Strategies
- Marketing Program Management
References
Joe Jacques
General Sales Manager
Portland Volvo
jjaques@portlandvolvo.com
207-514-4332
Zachary Hobbs
Sales Manager
Portland Volvo
zhobbs@portlandvolvo.com
Michael Muller
Immunohistochemist
Lawrence General Hospital
mulpiece@yahoo.com
1-603-479-7364
Timeline
Sales and Leasing Consultant
Portland Volvo
11.2022 - Current
Client Manager
Relentless Elite Management
02.2022 - 11.2022
Clinical Lab Assistant II
Massachusetts General Hospital
04.2018 - 04.2021
Associate of Science -
Middlesex Community College
High School Diploma -
Dover High School
Similar Profiles
Juan C. RodriguezJuan C. Rodriguez
Automotive Technician at Volvo Cars (DEEL Volvo, Bomnin Volvo)Automotive Technician at Volvo Cars (DEEL Volvo, Bomnin Volvo)
DALE WICKLINEDALE WICKLINE
Refrigeration Mechanic "Crew Lead" at Portland State University Portland ORRefrigeration Mechanic "Crew Lead" at Portland State University Portland OR
Robert VerheyRobert Verhey
Sales Director at Volvo Cars Tampa/Volvo Cars Wesley ChapelSales Director at Volvo Cars Tampa/Volvo Cars Wesley Chapel