Dedicated professional with over 18 years of experience in human services. Strong skills in problem-solving and relationship building. Committed to enhancing client well-being through effective support and individualized service planning.
Work History
Machine Operator
Western Electrical Services Inc
Operated machinery to ensure efficient production processes.
Monitored equipment performance and conducted routine maintenance checks.
Collaborated with team members to optimize workflow and minimize downtime.
Adjusted machine settings based on production specifications and quality standards.
Conducted quality inspections to verify compliance with product standards.
Assisted in inventory management by tracking materials and supplies needed for operations.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Human Services Aide
18 Years
Department of Social Services | 10.1997 - 10.2015
Assisted clients in navigating social services programs and resources.
Conducted intake assessments to determine eligibility for assistance programs.
Collaborated with community organizations to facilitate client support services.
Maintained accurate records of client interactions and service delivery outcomes.
Facilitated client growth by providing guidance on goal-setting and self-improvement strategies.
Improved client well-being by conducting thorough assessments and developing individualized service plans.
Effectively managed caseloads while ensuring prompt attention was given to each client''s unique situation and needs.
Assisted clients in obtaining necessary referrals for health care, housing, employment, and other support services.
Provided crisis intervention services to clients in need, resulting in timely support and assistance.
Education
Associate of Science - Human Service Assistant.
Baltimore City Community College | Baltimore, MD | 05-1996
Skills
Strong work ethic
Good communication
Attention to detail
Machinery operation
Problem-solving
Computer skills
Production monitoring
Complex Problem-solving
Production timeline management
Organizational skills
Time management
Documentation and reporting
Relationship building
Timeline
Human Services Aide
Department of Social Services
10.1997 - 10.2015Read More
Machine Operator
Western Electrical Services Inc
Read More
Baltimore City Community College
Associate of Science from Human Service Assistant.