Vanessa Webster
Virginia Beach,VA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
Work History
Patient Care and Financial Coordinator
Wave Of Life Chiropractic
11.2022 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow for both locations.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Improved financial reporting accuracy by streamlining data entry processes and implementing automated systems.
- Increased departmental efficiency, implementing standardized procedures for all financial coordinator tasks.
- Explained care plans, fees and procedures to patients.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
Realtor
Shepheard Real Estate Team
12.2020 - Current
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
Office Manager and Chiropractic Assistant
Premier Health Chiropractic
04.2017 - 12.2020
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
School Secretary/Med Clerk
Cumberland Co Schools
08.2014 - 06.2016
- Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Coordinated meetings between parents, teachers, and administration to address student needs and improve overall performance.
- Processed student registrations and withdrawals.
- Managed filing system, entered data and completed other clerical tasks.
Skills
- Skilled in SKED, ChiroTouch, Fortis
- Front Office Management
- Client Needs Assessment
- Negotiation Management
- Telephone Reception
- Calendar Management
- Office Supply Management
- Customer Database Management
- Medical Records Management
- Sales Pipeline Management
- Appointment Scheduling
- Payment Collection
Roles And Responsibilities
- Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Secured construction or purchase financing with affiliate mortgage company.
- Conferred with escrow companies, lenders, home inspectors and pest control operators on adherence to terms and conditions of purchase agreements before closing dates.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Supervised administrative staff, driving front office operations and continuous workflow.
- Implemented office procedures, creating streamlined processes.
- Answered telephones and directed calls to appropriate staff.
- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.
- Created, maintained and entered information into databases.
- Answered telephones to give information to callers, take messages or transfer calls.
- Maintained and updated filing, inventory, mailing and database systems, either manually and used computer.
Personal Information
Title: Licensed Realtor
Timeline
Patient Care and Financial Coordinator
Wave Of Life Chiropractic
11.2022 - Current
Realtor
Shepheard Real Estate Team
12.2020 - Current
Office Manager and Chiropractic Assistant
Premier Health Chiropractic
04.2017 - 12.2020
School Secretary/Med Clerk
Cumberland Co Schools
08.2014 - 06.2016
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