Vanessa White
Blythe,CA
Summary
Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Overview
8
8
years of professional experience
Work History
Administrative Assistant I
Chuckawalla Valley State Prison
Blythe, CA
10.2021 - 04.2022
- Managed relational database to store information for reference, reporting and analysis.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Set up conference rooms, technology and materials to facilitate meetings.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Scheduled office meetings and client appointments for staff teams.
- Edited documents to improve accuracy of language, flow and readability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Updated spreadsheets and databases to track, analyze and report on performance data.
Office Technician (T)
Chuckawalla Valley State Prison
Blythe, CA
05.2021 - 10.2021
- Greeted incoming office staff professionally and provided friendly, knowledgeable assistance.
- Received and routed business correspondence to correct departments and staff members.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Responded to inquiries from callers seeking information.
- Prepared data by compiling and sorting information.
- Used Excel and Word to prepare reports, correspondences and other required documentation.
- Checked completed work for proper spelling, grammar, punctuation and format.
- Verified data entered into database by reviewing, correcting and deleting data.
- Handle multiple projects.
- Handle sensitive information in confidential manner.
- Receive, sort and distribute mail.
- Contribute to team effort by accomplishing related results as needed.
Employment Service Counselor In-Charge
County Of Riverside Department Of Social Services
Blythe, California
11.2019 - 05.2021
- Served in a lead capacity for the Blythe Welfare to Work (WTW) unit, which includes auditing the work of any of the professional Employment Services Counselors classifications (ESCs I & II) and that of support staff (Office Assistants and Eligibility Services Clerks) assigned to the WTW Unit.
- Assisted in the coordination and assignment of work responsibilities and prepared monthly WTW Unit productivity reports. In addition, Supervising Employment Services Counselor (SESC) and/or Regional Manager participates in evaluation, auditing, and training of WTW Unit staff.
- Served as in-house subject matter expert relating to Welfare to Work program and provided assistance and guidance to Work staff's eligibility and Welfare to Work staff.
- Conferred with superiors regarding impact of new and revised public assistance legislation on eligibility and services impacting WTW functions and operations and develop action plans to implement new mandates.
- Designed forms, modified work procedures, and made work assignments resulting from DPSS policy changes or changes in State or federal law.
- Maintained caseload of the most sensitive Welfare to Work cases requiring special attention to confidentiality and policy adherence by their nature, including DPSS employee-related, Family Stabilization Program, Homeless Prevention, and Diversion Services. Additionally, serve as liaison to Department of Behavioral Health, Housing Authority, and DPSS Administration.
EMPLOYMENT SERVICE COUNSELOR II
County Of Riverside Department Of Social Services
Blythe, CA
01.2018 - 05.2021
- Prior Administrator for Family Stabilization Program.
- Provided case management to 40-70 cases to Welfare to Work Program, including Family Stabilization Services Program, Housing Support Program, Eviction Prevention Assistance Program, and Child Pilot Only Program.
- Provided resources and referrals to community programs, hiring events, and educational opportunities.
- Assisted clients with employment barrier(s) reduction, job readiness training, job development and placement supports in collaboration with Job Developers, and assisted implementation of policies and procedures and contract outcomes.
- Performed employment barrier assessment and development of individualized service plans.
- Monitored client's progression on goal implementation and maintained client documentation in accordance with policies and procedures of State of California and County of Riverside.
- Performed interviews of homeless families in crisis and coordinating and planning support programs and activities to meet their housing, financial, educational, social, and emotional needs.
- Assessed eligibility for appropriate assistance and guides homeless families on application process, requirements, and benefits of determined program.
Administrative Assistant
ND Industries
Blythe, California
07.2015 - 07.2017
- Ordered and distributed office supplies while adhering to fixed office budget.
- Aging.
- Directed guests and routed deliveries and courier services.
- Screened applicants credit determined applicants worthiness
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Data entry.
- Managed hundreds of accounts receivable accounts working directly with Financial Management Office.
- Contacted customers regarding unpaid and underpaid accounts to resolve any issues.
- Improved timely paying of bills by developing flexible payment plans for customers.
Education
Master of Science - Human Services with a specialization in Counseling Studies
Capella University
2011
Bachelor of Science - Social Science
Chapman University
2008
Skills
- Superior attention to detail
- Works well under pressure
- Excellent communication skills
- Customer service-oriented
- Proofreading and editing
- Leadership
- Organization and Time management
- Critical thinking
- Teamwork
- Flexible & Adaptable
- Conflict resolution
- Interpersonal Communication
- Planning and Coordination
Timeline
Administrative Assistant I
Chuckawalla Valley State Prison
10.2021 - 04.2022
Office Technician (T)
Chuckawalla Valley State Prison
05.2021 - 10.2021
Employment Service Counselor In-Charge
County Of Riverside Department Of Social Services
11.2019 - 05.2021
EMPLOYMENT SERVICE COUNSELOR II
County Of Riverside Department Of Social Services
01.2018 - 05.2021
Administrative Assistant
ND Industries
07.2015 - 07.2017
Master of Science - Human Services with a specialization in Counseling Studies
Capella University
Bachelor of Science - Social Science
Chapman University
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