Vanessa White
Conway,SC
Summary
Accomplished Owner Manager at Grande Lighting, recognized for enhancing profit margins through strategic vendor negotiations and keen market trend analysis. Successfully led showroom enhancements at Thomas Supply, implementing innovative merchandising strategies that significantly boosted sales. Proven leadership skills consistently drive team performance and elevate customer satisfaction. Career goals include leveraging expertise in business development to foster growth in dynamic environments. As a prior licensed builder and realtor, I have excellent communication and customer service skills, with a focus on guiding homebuyers through the design process.
Overview
29
29
years of professional experience
Work History
Owner Manager
Grande Lighting
01.2014 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Ensured compliance with local, state, and federal regulations
- Provided direction and guidance to employees
- Managed daily operations of business, including hiring and training staff
- Oversaw budgeting and financial management
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin
- Analyzed client business needs and assisted in determining appropriate resources and strategies
- Set pricing structures according to market analytics and emerging trends
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Showroom Manager
Thomas Supply
03.2002 - 12.2013
- Oversaw daily operations of showroom, including staff scheduling and inventory management
- Trained new employees on proper use of POS systems, product knowledge, and customer service techniques
- Conducted regular staff meetings to discuss operational updates and improvements
- Developed store merchandising strategies to optimize product visibility and increase sales
- Picking out light fixtures for showroom
- Oversaw inventory levels, placing orders to manufacturers when stock needed to be replenished
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Licensed Builder
V&P Builders
10.2000 - 04.2005
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Interpreted blueprints accurately, building structures to exact specifications.
Realtor
Coldwell Banker - Associated Agents
10.1995 - 02.2002
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Skills
- Business development
- Contract management
- Market trend awareness
- Design coordination
- Customer relationships
- Time management
- Problem solving
Timeline
Owner Manager
Grande Lighting
01.2014 - Current
Showroom Manager
Thomas Supply
03.2002 - 12.2013
Licensed Builder
V&P Builders
10.2000 - 04.2005
Realtor
Coldwell Banker - Associated Agents
10.1995 - 02.2002
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