Vanessa Xayavong
Benicia,CA
Summary
Dedicated human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Aramark Uniform Services
09.2021 - Current
- Manage weekly payroll processing for diverse range of employees, including hourly, salary, union, and commission-based employees.
- Verify and submit timekeeping information for accurate and efficient payroll processing.
- Resolves payroll discrepancies by collecting and analyzing information and interacting with HR.
- Maintains payroll operations by following policies and procedures, and reporting needed changes.
- Maintains employee confidence and protects payroll/ HR operations by keeping information confidential.
- Assist with monthly, quarterly, or year-end calculations of bonuses and other salary-based compensation.
- Maintains payroll information by collecting, calculating, and entering data into the payroll system, as well as retrieving data when necessary.
- Update paper and electronic payroll records by entering adjustments on pay rates, employee status changes etc.
- Assist with recruitment process by posting job ads, filtering applications, scheduling interviews, and drafting offer letters.
- Maintain human resources information system and kept employee files up to date and accurate.
- Conduct onboarding plans and orientation. Educate newly hired employees on HR policies, internal procedures and regulations
- Advocate for staff members and management team, helping to identify and resolve conflicts.
- Forward and post all notices from Central, Regional management and Group Processor to market center employees with regard to Company Policy, Payroll, HR and Compliance practices.
- Support Management Reporting within MC by providing reports to Management team.
Lead Client Service Representative
Bank Of America
05.2019 - 09.2021
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of all customer records and information according to company policies.
- Verified customers identification to ensure compliance with laws and regulations.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Balanced cash drawers on a daily basis.
- Cross-sold additional bank products when applicable to meet customer needs.
- Performed daily reconciliation of teller drawer within established limits.
- Handled large volumes of currency quickly and accurately with minimal errors.
Staffing Manager
American Eagle Outfitters, Inc
10.2016 - 05.2019
- Created job postings and advertisements for open positions.
- Managed recruitment process from initial contact through onboarding of new hires.
- Completed/Organized and audited all employee files ensuring all necessary new hire paperwork is complete and accounted for.
- Ensured flawless execution and administration of final pay and termination.
- Assisted with all Kronos functions ensuring a productive weekly schedule to support and help drive business.
- Executed all daily and weekly operational procedures including supply orders and bag inventories.
- Established and assigned individual goals to all associates; monitored performance and provided coaching to support them in achieving assigned goals.
- Managed all associate engagement and communication materials including store manuals, bulletin boards, and break rooms.
Education
No Degree -
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
Ygnacio Valley High School
Concord, CA05.2016
Certification
- HRCI- Human Resource Associate Specialization
- ADP- Accountant Connect Certification
- Google Data Analytics by Google on Coursera
Timeline
Human Resources Generalist
Aramark Uniform Services
09.2021 - Current
Lead Client Service Representative
Bank Of America
05.2019 - 09.2021
Staffing Manager
American Eagle Outfitters, Inc
10.2016 - 05.2019
No Degree -
Diablo Valley College
High School Diploma -
Ygnacio Valley High School
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