VANESSA ADRIANE LOCUS
Poughkeepsie,NY
Summary
During my time at Phoenix House, I spearheaded initiatives to reduce substance abuse, leveraging myskills in motivational interviewing and data collection. My approach, emphasizing engagement and client confidentiality, significantly improved program outcomes and participant well-being, showcasing my ability to lead and innovate in challenging environments.
Project management professional with a track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Billing Specialist
St. Christoher's Inn
08.2025 - Current
- Processed billing inquiries with accuracy, ensuring timely resolution of customer accounts.
- Reviewed and reconciled invoices, maintaining compliance with financial policies and procedures.
- Collaborated with cross-functional teams to streamline billing operations and improve efficiency.
- Trained junior staff on billing systems, enhancing team performance and knowledge sharing.
- Led monthly reviews of outstanding accounts receivable, driving initiatives for collection improvements.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Project Manager
Burlington Coat Factory Distribution Center
06.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Substance Abuse Prevention Coordinator
Phoenix House
08.2000 - 07.2002
- Developed comprehensive plans for implementing new policy initiatives to reduce substance abuse for clients
- Maintained accurate records regarding program participation rates and outcomes achieved
- Assisted individuals affected by addiction or those at risk for developing an addiction
- Facilitated workshops designed to help participants recognize signs of addiction in themselves or others which prevented a lot of anger and outbursts in group settings
Asst Case Manager
Dept of Social Services Foster Care Unit
10.1997 - 03.2000
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Attended proceedings and testified for [Number] reunification and permanent placement cases.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Educate numerous families in program resources.
- Updated all caseloads daily with all client contacts and information.
- Verified parent and child records to check matches and overall pairing eligibility.
Education
No Degree - Alcoholism And Substance Abuse
Ncadd
White Plains Ny12-2024
Skills
- Youth engagement
- Motivational interviewing
- Client confidentiality
- Data collection
- Relapse prevention
- Team collaboration
- Project scheduling
- Project planning
- Project management
- Cross-functional collaboration
- Team training and development
- Time management
- Financial compliance
- Communication skills
- Problem resolution
- Billing systems and software
- Insurance verification
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue], which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of [Number] in the development of [Project name].
Additional Information
I hold Narcotics Anonymous on Zoom periodically, to stay connected in hopes of giving someone somewhere, to continue to move forward in the right direction.
Certification
- CASAC-T
- GAMBLING
- HARM REDUCTION
Timeline
Billing Specialist
St. Christoher's Inn
08.2025 - Current
Project Manager
Burlington Coat Factory Distribution Center
06.2024 - Current
Substance Abuse Prevention Coordinator
Phoenix House
08.2000 - 07.2002
Asst Case Manager
Dept of Social Services Foster Care Unit
10.1997 - 03.2000
No Degree - Alcoholism And Substance Abuse
Ncadd