Vanessa Carolina Singer

As the Health System Director of Value Analysis, I spearhead the seamless integration and optimization of supplies and services across a vast healthcare network, comprising 6 acute hospitals, 6 ambulatory surgery centers, 42 clinics, and numerous school of medicine locations (242). My purview encompasses meticulous policy and procedure revisions aimed at achieving operational uniformity.

Key Achievements and Responsibilities:

• Strategic Value Analysis Leadership: Leading Value Analysis Committees in pivotal areas including Laboratory, Medical Equipment, WBOC (wound, burn, ostomy continence), Out Patient Rehabilitation, and Non-Clinical Services. This involves harmonizing contracts, vendors, educational practices, and processes, ensuring efficient operations across Health System.
• Transformative Structural Rollout: Successfully implemented a redefined Value Analysis Structure, fostering effective collaboration among multidisciplinary teams. Notably, streamlined Laboratory Oversight Committee, restructured the WBOC Sub-Committee, and established the Medical Equipment Sub-Committee, achieving higher efficiency and productivity.
• Financial Acumen and Cost Savings: Exhibiting strategic leadership by adapting my approach to situational needs, thereby fostering fruitful relationships with leaders. This adaptive style led to successful management of over 20 projects, yielding estimated savings of $1 million during FY 2021.
• Operational Streamlining and Standardization: Demonstrated proficiency in policy and procedure administration, significantly enhancing operational performance and reducing costs. Collaborated on crafting new SOPs within the Corporate Supply Chain, optimizing Value Analysis process, new product request process, item approval process, conversion process, and backorder process.
• Supply Harmonization and Cost-Efficiency: Implemented an impactful harmonization initiative, consolidating supplies in vital categories like disinfectants, orthopedic soft goods, drinking cups, sharp containers, and dialysis catheters. Notably, achieved a 10% reduction in SKU count for each lead product conversion.
• Exceptional Crisis Management: Navigated challenges posed by the COVID-19 pandemic, ensuring the Consolidated Service Center (CSC) maximized inventory turnover while maintaining safety stock levels, averting potential stock-outs and resulting in a cost avoidance of $500K.

In this capacity, I continuously strive to enhance efficiency, standardize practices, and optimize resources across the vast healthcare network, contributing to a more cost-effective and streamlined operation while ensuring the highest standards of care and service delivery.

• Proven leadership as Director in Value Analysis and Patient Transport within the healthcare sector.
• Strong expertise in strategic leadership, team development, and operational streamlining.
• Successful harmonization of supplies and services across multiple healthcare facilities, resulting in substantial cost savings and heightened operational efficiency.
• Led crucial committees and initiatives in Value Analysis to standardize services, products, and processes.
• Implemented strategic restructuring and policy enhancements, optimizing cost controls and reducing SKU complexity.
• Proficient in technology integration and process optimization, showcased through the successful implementation of critical systems like EPIC Rover.
• Committed to proactive leadership, effective resource utilization, and achieving superior outcomes in the healthcare industry.

• Collaborated with Sibley staff on Lean programs and Design Thinking initiatives, enhancing operational efficiency and customer satisfaction.
• Conducted thorough business analysis, developing solution proposals and business cases, and reported findings to Sibley administration, finance, and other departments.
• Worked closely with Sibley clinicians to formulate system design specifications, testing plans, and implementation strategies based on clinical studies and financial data.
• Achieved significant cost savings of $6.5 million through successful PPI contract conversion and alignment with Johns Hopkins Health System.
• Led and managed procurement plans, integrating supply chain processes and gaining a seat at Health System Committee.
• Revised and improved Value Analysis Policy and New Request processes for clinical products in collaboration with other Johns Hopkins hospitals.
• Successfully implemented multidisciplinary groups across Johns Hopkins, focusing on process management and procurement plans.
• Established Surgical VA Committee at Sibley, involving 15 members to review new product requests from physicians.
• Implemented new VA Software for efficient management of new product requests, providing training and aligning Directors from Sibley and Johns Hopkins.
• Developed business plans resulting in a Performance Process Improvement of $1 million annually for the past 3 years.
• Served as a resource for benchmarking and process improvement, contributing to sourcing strategies and supporting the DC Economic Development Office in promoting minority business economic growth.
• Achieved cost improvement through strategic contracting strategies and effective communication plans with internal stakeholders, securing positions in various clinical committees and workgroups.

• Initiated and conducted comprehensive cost-efficiency analyses for product, service, and process conversion opportunities across all hospital departments.
• Ensured successful and timely product conversions, guaranteeing positive outcomes and adherence to timelines.
• Reported cost reduction initiatives to Finance department and other relevant departments, aiding in effective financial management.
• Developed, implemented, and enforced policies and procedures that significantly contributed to achieving business objectives across Johns Hopkins Healthcare.
• Actively participated as a chair, co-chair, or ad hoc member in numerous committees and ongoing performance improvement activities.
• Accomplished the standardization of 285 contracts within all areas of Sibley Hospital, resulting in annual savings of $840,000.
• Played a pivotal role in the standardization of over 300 contract conversions, aligning with Johns Hopkins and achieving annual savings of $724,000.
• Successfully revised the Sibley Hospital Value Analysis Process under Lean Management, optimizing its efficiency and effectiveness.
• Cultivated strong relationships with Sibley Directors and Johns Hopkins Leadership, enhancing collaboration and communication for improved outcomes.

• Actively identified and pursued new value-added service opportunities, enhancing service offerings at Sibley Hospital.
• Analyzed data and financial models to aid in strategic sourcing and contracting decisions, contributing to cost savings and efficiency.
• Collaborated with cross-functional teams to evaluate and develop new products, focusing on overall cost savings.
• Owned and optimized Sibley Hospital's Materials Management Information Systems (MMIS), including key platforms like SAP, Lawson, Premier My Spend, and Global Healthcare Exchange (GHX).
• Conducted daily contract review and activation, ensuring contract terms and pricing were accurately reflected in the MMIS, expediting the Accounts Payable (AP) process.
• Updated master file data of products during overtime hours for 4 months, preventing daily losses of $17,000+ in patient charges during the implementation of new software.
• Reduced billing discrepancies by 85% and improved invoice payments within terms, resulting in a 5-10% cost savings per invoice and eliminating vendor credit holds.
• Tested multiple versions of Lawson upgrades to minimize downtime and operational problems, ensuring smooth system functionality and efficiency.
• Represented Supply Chain Management in IT planning initiatives, providing valuable insights and perspectives for effective system enhancements.

• Oversaw the comprehensive supply chain management of the hospital's core inventory, encompassing around 1500 medical supply products, ensuring optimal stock levels and efficiency.
• Conducted in-depth statistical analysis of product usage, offering valuable insights for negotiation of contracts and potential modifications in products or procedures.
• Strategically planned deliveries from diverse points, considering travel time and backorders, effectively optimizing logistics and streamlining operations.
• Prepared, analyzed, and resolved discrepancy reports, customer claims, and shipment shortages, enhancing overall service quality and customer satisfaction.
• Served as a key liaison between hospital staff, sales representatives, product manufacturers, and administration, facilitating seamless communication and collaboration.
• Actively solicited fixed prices, evaluated vendor proposals, and analyzed contracts for the procurement of supplies, equipment, and services, ensuring cost-effectiveness and value for the hospital.
• Monitored contract actions to ensure strict compliance with Premier and Johns Hopkins policies, administrative procedures, and regulatory requirements.
• Collaborated closely with vendors and warehouse personnel, orchestrating efficient and timely expediting of merchandise while maintaining cost-effectiveness.
• Established and maintained meticulous office records and diligently followed procedures for classified document control, ensuring organizational efficiency and compliance.
• Reviewed and addressed price discrepancies, approving invoices for payment in a timely and accurate manner, contributing to smooth financial processes and vendor relations.

• Acted as primary point of contact and resource for the purchasing office, offering comprehensive assistance to hospital employees, vendors, and patients, managing communication and streamlining processes.
• Directed phone calls, handled mail flow, typed recall letters and memos, and proficiently created and managed excel spreadsheets for hospital contracts and revenue reports, ensuring efficient office operations.
• Reviewed and meticulously processed electronic orders for a range of supplies, including medical and surgical supplies, instruments, parts, accessories, and office supplies, optimizing procurement processes.
• Efficiently managed shipment shortages, return and credit of supplies, and addressed billing discrepancies, ensuring accuracy and reliability in procurement transactions.
• Proactively updated Lawson software data, GHX, and Premier systems related to pricing, products, and contract information, maintaining an accurate and up-to-date database for informed decision-making.
• Demonstrated exceptional multitasking and leadership by reviewing, negotiating, and processing capital equipment orders during a vacancy in the senior buyer position, ensuring continuity and efficiency in procurement activities.
• Implemented a digital transition by eliminating the use of paper purchase orders, streamlining order processing and reducing the organization's environmental footprint.
• Played a vital role in the successful implementation of a Lawson software upgrade, rigorously testing bugs and system errors, contributing to a smooth transition and enhanced system functionality.
• Engineered an effective workflow for the repair of broken instruments for in-house equipment, significantly reducing repair turnaround time and associated costs, showcasing process improvement expertise.
• Achieved exceptional cost savings of $170,000 in office supplies, a result of strategic procurement decisions, leading to a well-deserved promotion to the position of Lead Buyer, recognizing outstanding performance and cost-effectiveness.