Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa D. Jarmon,MSW

Greensboro

Summary

Professional with strong background in school social work, ensuring students' well-being and fostering academic success. Skilled in crisis intervention, individual and group counseling, and creating supportive environments. Collaborative team player focused on achieving positive outcomes, adapting to changing needs and challenges. Known for effective communication, empathy, and strong problem-solving abilities.

Overview

33
33
years of professional experience

Work History

School Social Worker

Guilford County Schools
08.2005 - Current
  • Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
  • Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
  • Observed student behavior and developed behavioral interventions.
  • Monitored student attendance, documented truancy and submitted referrals per requirements.
  • Established supportive relationships with at-risk youth through regular check-ins, goal-setting activities, and consistent followup.
  • Provide assessments such as Social Histories and Adaptive Behavior assessments.
  • Served as a liaison between the school, family, and community agencies to ensure effective communication and collaboration around student needs.
  • Connected families with community resources to address needs such as housing, healthcare, and financial assistance.

Social Worker III

Rockingham County Department of Social Services
07.1999 - 08.2005
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • monitored clients' progress and adapted treatment plans to meet changing needs.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.

Customer Service Representative

Burlington Industries Corporate Office
10.1992 - 08.1997
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.

Education

Master of Social Work - Social Work

North Carolina A&T State University JMSW Program
Greensboro, NC
05-1999

Bachelor in Social Work - Social Work

North Carolina A&T State University
Greensboro, NC
05-1991

Skills

  • Emotional support
  • Family support
  • Student advocacy
  • Verbal and written communication
  • Crisis intervention
  • Case management
  • Multitasking Abilities
  • Attendance monitoring
  • Client interviewing
  • Client documentation
  • Community referrals
  • Reliability

Timeline

School Social Worker

Guilford County Schools
08.2005 - Current

Social Worker III

Rockingham County Department of Social Services
07.1999 - 08.2005

Customer Service Representative

Burlington Industries Corporate Office
10.1992 - 08.1997

Master of Social Work - Social Work

North Carolina A&T State University JMSW Program

Bachelor in Social Work - Social Work

North Carolina A&T State University
Vanessa D. Jarmon,MSW