Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Trevino

La Joya,TX

Summary

Highly motivated and versatile professional with a background in psychology, local government, emergency management, and fire service. Skilled in crisis intervention, group dynamics, and leadership, with a strong commitment to mental health support in high-stress environments. Pursuing opportunities that integrate psychological principles with emergency response to enhance public safety and well-being. Adept at collaborating across disciplines to develop comprehensive solutions for diverse communities.

Overview

8
8
years of professional experience

Work History

City Secretary

City of La Joya
02.2022 - Current
  • Ensured compliance with local government regulations by reviewing legal documents and monitoring adherence to policies.
  • Improved office productivity through the implementation of streamlined administrative procedures and protocols.
  • Implemented a digital filing system for municipal documents, reducing paper waste and improving overall efficiency.
  • Streamlined communication channels for the city council, resulting in improved decision-making processes.
  • Provided excellent customer service to citizens visiting City Hall, addressing their needs promptly and professionally.
  • Supported budget planning efforts by compiling financial data for review by city management staff.
  • Maintained accurate records of city council meetings, ensuring transparency and accountability to the public.
  • Collaborated with various departments to resolve citizen inquiries quickly and effectively.
  • Assisted in grant writing efforts, securing additional funding for much-needed community projects.
  • Served as a liaison between City Council and the public, fostering a strong sense of community involvement and trust in local government.
  • Oversaw updates to the city''s website, increasing accessibility to vital information services for residents.
  • Coordinated logistics for special events and meetings, contributing to successful community engagement initiatives.
  • Played an integral role in emergency preparedness planning, ensuring the safety of city residents during times of crisis.

Public Information Officer

City of La Joya
02.2022 - Current
  • Improved media relations for the organization, cultivating partnerships with local press outlets.
  • Managed websites and social media accounts applying communication strategies and branding to maintain consistent voice and presence.
  • Managed crisis communications during emergencies, ensuring accurate and timely information dissemination.
  • Wrote press releases, talking points and and responses to requests for information.
  • Collaborated with internal departments to create consistent messaging across all platforms.
  • Provided strategic counsel to senior management on handling sensitive or controversial issues in the public eye.
  • Participated in post-incident debriefings, providing valuable input for future improvements in emergency management practices.
  • Collaborated with local government agencies to develop comprehensive emergency management plans, improving overall community resilience.
  • Coordinated emergency management efforts, enhancing preparedness and response capabilities within the community.

City Clerk

City of La Joya
07.2020 - 02.2022
  • Managed city records, ensuring timely updates and accurate documentation for public access.
  • Facilitated communication between city departments, improving interdepartmental collaboration and operational efficiency.
  • Assisted in budget prep, expenditure review, and budget administration.
  • Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
  • Developed informative materials for public distribution, promoting awareness of municipal services and initiatives.
  • Coordinated with various city departments to compile and submit necessary reports, contributing to effective governance.

Administrative Assistant

PLCC Montessori
03.2017 - 07.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Visit with parents, students, staff and any representative at the local, county or state level.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to all families who inquired about our services, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry, maintained all employee training records, payroll, lesson plans, employee files and student files and all information needed for licensing for local, county and state regulations.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
12-2024

Skills

  • Records Management
  • Interdepartmental communication
  • Meeting Coordination
  • Municipal Administration
  • Problem-solving abilities
  • Legal Compliance
  • Public & Community Engagement
  • Website Management
  • Communications strategies
  • Customer Service
  • Office Administration
  • Administrative Support

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

City Secretary

City of La Joya
02.2022 - Current

Public Information Officer

City of La Joya
02.2022 - Current

City Clerk

City of La Joya
07.2020 - 02.2022

Administrative Assistant

PLCC Montessori
03.2017 - 07.2020

Bachelor of Science - Psychology

Grand Canyon University

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Vanessa Trevino