Vanessa Garcia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Certified Nurse Assistant
LifeSpring In-home Care Network
01.2024 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Medical Receptionist
Norman Regional Hospital
09.2022 - 11.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed office bookkeeping with insurance billing and patient payments.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Experience with: Appointed scheduling software, database software, GE Healthcare Centricity EMR.
Front Desk Receptionist
Personnel Plus Inc.
06.2021 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Caregiver, Special Needs
A New Hope
12.2020 - 05.2021
- Assisted clients with daily living needs to maintain self-esteem and overall general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders, along with transportation to Dr. appointments.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Team Member
Target
10.2019 - 11.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Monitored and verified all merchandise was properly priced and labeled.
- Assisted with inventory counts and stocking of merchandise.
Restaurant Manager
China Garden
05.2017 - 09.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
High School Diploma -
Jerome High School
Jerome, ID03.2018
Skills
- Bilingual in Spanish and English
- Medical Terminology Knowledge
- EMR experience
- Maintaining Privacy
- Certified CNA
- CPR certified
Timeline
Certified Nurse Assistant
LifeSpring In-home Care Network
01.2024 - Current
Medical Receptionist
Norman Regional Hospital
09.2022 - 11.2022
Front Desk Receptionist
Personnel Plus Inc.
06.2021 - 09.2022
Caregiver, Special Needs
A New Hope
12.2020 - 05.2021
Team Member
Target
10.2019 - 11.2019
Restaurant Manager
China Garden
05.2017 - 09.2019
High School Diploma -
Jerome High School
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