Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Vanessa Hall

Plano,TX

Summary

Dynamic and adaptable Substitute Teacher with experience in both monolingual and bilingual classrooms. Known for strong classroom management and the ability to engage students across different learning styles. Proven customer service skills and leadership experience from roles in education and retail management.

Overview

24
24
years of professional experience

Work History

Substitute Teacher, Elementary K-5th

Plano ISD
Plano, TX
10.2022 - Current
  • Enhanced classroom engagement by delivering lessons in both English and Spanish.
  • Supported students with language barriers to improve their core understanding.
  • Adapted teaching strategies based on real-time classroom dynamics and feedback.
  • Led small group instruction to focus on specific skill development.
  • Engaged students in discussions to promote interest and drive learning.
  • Requested frequently as a substitute teacher due to trusted performance.

Sales and Customer Interaction Specialist

American Woodmark
Austin, TX
11.2004 - 04.2025
  • Collaborated with sales team to enhance customer satisfaction and experience.
  • Educated customers on product features, benefits, and installation processes.
  • Handled complaints professionally, ensuring timely resolution and follow-up.
  • Created detailed reports summarizing customer interactions for management review.
  • Managed the assigned territory in the Central and South Texas stores.
  • Worked closely with department head to support sales of our product.

Assistant Store Manager

Enterprise Rent-A-Car
Austin, TX
07.2001 - 10.2004
  • Trained and mentored staff on company policies and customer interaction techniques.
  • Assisted in developing marketing strategies to promote local rental services effectively.
  • Handled customer inquiries and resolved issues to enhance overall experience.
  • Assisted in the management of day-to-day operations of the store, including customer service, inventory management, and staff scheduling.

Education

BBA - Finance and Marketing

The University of Texas At El Paso
El Paso, TX
07-2000

Skills

  • Bilingual instruction
  • Classroom management
  • Curriculum adaptation
  • Conflict resolution
  • Instructional strategies
  • Creativity in teaching
  • Adaptable
  • Group instruction
  • Organization skills

Affiliations

  • Proud mother of two, teenage children with one recent graduate.
  • A lead teacher at Grace Church Plano for Grace Kids.
  • Participant in Plano ISD's Leadership and Ambassador Program.

Languages

Spanish
Professional

Timeline

Substitute Teacher, Elementary K-5th

Plano ISD
10.2022 - Current

Sales and Customer Interaction Specialist

American Woodmark
11.2004 - 04.2025

Assistant Store Manager

Enterprise Rent-A-Car
07.2001 - 10.2004

BBA - Finance and Marketing

The University of Texas At El Paso