Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vanessa M Corrilo

Navarre,FL

Summary

Detail oriented Medical Claims and Records Specialist with over 10 years of administrative experience, including 2+ years in military and federal healthcare. Expertise in high-volume medical records and claims processing, ensuring strict HIPAA compliance and PHI confidentiality. Demonstrated ability to meet tight deadlines and resolve complex account inquiries while managing digital filing systems. Proficient in remote tools such as Salesforce, UKG, and Microsoft Office, with a strong commitment to quality performance in team environments.

Overview

20
20
years of professional experience

Work History

MEDICAL CLAIMS CLERK

DHA OGC CLAIMS BRANCH
PENSACOLA, FL
11.2024 - Current
  • Processed and tracked high volumes of military healthcare claims with precision and efficiency.
  • Ensured patient information confidentiality in compliance with HIPAA standards.
  • Maintained up to date digital files, responding to inquiries within strict timelines.
  • Collaborated with processing team to manage workload overflow and provide consistent support.

VIRTUAL CUSTOMER SERVICE REPRESENTATIVE – FSA/HSA

ALORICA
IRVINE, CA
10.2016 - 09.2017
  • Ensured compliance with HIPAA and IRS regulations while handling sensitive health account data.
  • Processed account updates, benefit inquiries, and transaction corrections for healthcare consumers.
  • Efficiently responded to high volume requests, maintaining accuracy and professionalism.

ADMINISTRATIVE CLERK

NEWNAN POLICE DEPARTMENT
NEWNAN, GA
02.2008 - 04.2015
  • Managed large volumes of confidential legal and medical records with precision.
  • Processed incoming record requests promptly, enhancing department turnaround time.
  • Streamlined documentation processes to improve data retrieval speed and accuracy.

ACCOUNTS RECEIVABLE SPECIALIST

Printegra
PEACHTREE CITY, GA
05.2005 - 02.2008
  • Processed high volume of incoming requests, tracking payment activity and resolving discrepancies promptly.
  • Maintained daily schedule to meet tight processing deadlines and monitored outstanding requests effectively.
  • Handled confidential financial and client data with precision, ensuring accuracy and secure storage.

Education

DUAL DIPLOMA - BUSINESS AND MEDICAL OFFICE ADMINISTRATION

West Georgia Technical College
La Grange, GA
10-2008

TECHNICAL CERTIFICATE - MEDICAL CODING

West Georgia Technical College
La Grange, GA
10-2008

Skills

  • Medical records and claims processing
  • Request intake management
  • HIPAA compliance and confidentiality
  • High-volume processing
  • Turnaround time optimization
  • Multichannel request handling
  • Recordkeeping and filing accuracy
  • Office administration support
  • Salesforce proficiency
  • UKG expertise
  • Microsoft Office Suite proficiency
  • Remote work tools utilization
  • Deadline and time management
  • Quick learner
  • Adaptability in fast-paced environments
  • Team collaboration skills
  • Written and verbal communication skills
  • Customer service excellence
  • Data entry proficiency (60 WPM)

References

References available upon request.

Timeline

MEDICAL CLAIMS CLERK

DHA OGC CLAIMS BRANCH
11.2024 - Current

VIRTUAL CUSTOMER SERVICE REPRESENTATIVE – FSA/HSA

ALORICA
10.2016 - 09.2017

ADMINISTRATIVE CLERK

NEWNAN POLICE DEPARTMENT
02.2008 - 04.2015

ACCOUNTS RECEIVABLE SPECIALIST

Printegra
05.2005 - 02.2008

DUAL DIPLOMA - BUSINESS AND MEDICAL OFFICE ADMINISTRATION

West Georgia Technical College

TECHNICAL CERTIFICATE - MEDICAL CODING

West Georgia Technical College

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