Vanessa Marie Rosado
San Rafael,CA
Summary
Professional clerk with experience in document management, data entry, and customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in processing applications, maintaining records, and handling inquiries with accuracy and efficiency. Reliable and detail-focused, bringing strong organizational and communication skills to ensure smooth operations.
Overview
9
9
years of professional experience
Work History
DMV Clerk
Marin Mazda
12.2022 - Current
- Processed New & Used vehicle title applications in accordance with DMV regulations and guidelines.
- Posting DMV invoices daily to CDK
- Sending out Wholesale paperwork to auctions.
- Performed vin verifications on out of state vehicles.
- Completed payoff checks for new vehicles and trade-ins.
- Adept at using computer software programs designed for title clerks, such as DMV systems (DMVDesk & AVRS).
- Posted funding notices via Route one & CUDL
- Processed trades and used cars
- Monitored daily cash receipts from customers and prepared bank deposits accordingly.
- Reviewed customer contracts for accuracy and completeness prior to approval or execution.
- Executed month-end closing activities including journal entries and reconciliation of bank account
- Developed and maintained relationships with banking, insurance, and external accounting personnel to facilitate financial activities.
Accounting Clerk
Honda Marin
11.2021 - 12.2022
- Recorded financial transactions into the general ledger system accurately and efficiently.
- Assisted employees, vendors, and clients by answering questions related to accounts, procedures and services.
- Maintained organized filing systems for all accounting documents and records.
- Reconciled bank statements with general ledger accounts monthly.
- Developed and maintained accurate accounts receivable records, including customer invoices and payments.
- Researched discrepancies in account balances or other financial data.
- Managed list of outstanding accounts payable, general ledger, and vendor files.
- Verified items billed against items ordered and received.
- Verified transactions complied with current financial policies and procedures.
- Prepared batches of accounts payable invoices for data entry.
- Trained new personnel on accounting procedures and software applications.
- Provided support to external auditors during reviews or audits.
- Prepared invoices for billing clients.
- Operated 10-key calculators, typewriters, and copy machines to perform calculations and produced documents.
- Maintained inventory records.
Insurance Verification Specialist
VSP Vision Care
08.2016 - 11.2021
- Assessed insurance policy terms to determine patient coverage and limitations.
- Utilized exceptional customer service skills to effectively communicate with insurance companies, providers, and patients regarding benefit information.
- Reviewed patient deductibles and copays and entered into billing system.
- Addressed and resolved issues identified by billing staff related to eligibility and coverage.
- Obtained information from patients for claims and updated patient records.
- Participated in training sessions to improve understanding of new technologies used in department.
- Responded promptly to inquiries from customers regarding their benefits coverage status or other questions about their policy provisions.
- Maintained accurate records of all patient information including demographic data and insurance verification details.
- Collaborated with internal departments to ensure that all necessary documents were obtained prior to processing claims.
- Performed various clerical and administrative functions, such as ordering, and maintaining inventory of supplies.
Education
High School Diploma -
Cristo Rey High School Sacramento
Sacramento, CA06-2020
Skills
- Active learning
- Document verification
- Data entry proficiency
- Appointment scheduling
- Title processing
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Office administration
Timeline
DMV Clerk
Marin Mazda
12.2022 - Current
Accounting Clerk
Honda Marin
11.2021 - 12.2022
Insurance Verification Specialist
VSP Vision Care
08.2016 - 11.2021
High School Diploma -
Cristo Rey High School Sacramento
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