Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Marie Zamora

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Owner

Cleaning Contractor
02.2011 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Managed daily operations of cleaning and organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Interacted well with customers to build connections and nurture relationships.
  • Frequently studied market to keep abreast of new industry trends.

Caregiver

Laurie And Clarence Bolin
03.2019 - 01.2021
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Publisher

FW Dodge/ McGraw Hill Publishing
02.2012 - 10.2015
  • Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
  • Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
  • Satisfied project requirements and customer demands by creating high-quality layouts for manuals, newsletters, posters and brochures.
  • Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize several projects per week.

Food and Beverage Server

The Village Pub
03.2011 - 02.2015
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
  • Handled separate checks and other special requests to facilitate enjoyable dining experience.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Casheir/Customer Service Associate

Albertsons Grocery Store
01.2010 - 03.2013
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Office Management Assistant

Electronic Entry Systems
03.1989 - 04.2010
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Interacted with customers by phone, email or in-person to provide information.
  • Developed correspondence letters, memos and emails.
  • Verified accuracy of business records by consistently updating customer information.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Liaised between clients and vendors and maintained effective lines of communication.

Education

Height Lutheran High School
Hacienda Heights, CA
06.1984

Secretarial Studies And Office Administration

Mt San Antonio College
Walnut, CA
07.1983

Skills

  • Team Oversight
  • Business Administration
  • Customer Relations
  • Bidding Process
  • Profit and Loss
  • Systems Thinker
  • Mission and Vision
  • Accounts Payable and Accounts Receivable
  • Issue Identification
  • Approachable and Outgoing
  • Adaptable and Flexible
  • Payroll Preparation
  • Negotiation
  • Progress documentation

Certification

Caregiving, National Caregiver Certification as a Home Health Aid, American Caregiving Association

Timeline

Caregiver

Laurie And Clarence Bolin
03.2019 - 01.2021

Publisher

FW Dodge/ McGraw Hill Publishing
02.2012 - 10.2015

Food and Beverage Server

The Village Pub
03.2011 - 02.2015

Owner

Cleaning Contractor
02.2011 - Current

Casheir/Customer Service Associate

Albertsons Grocery Store
01.2010 - 03.2013

Office Management Assistant

Electronic Entry Systems
03.1989 - 04.2010

Height Lutheran High School

Secretarial Studies And Office Administration

Mt San Antonio College

Similar Profiles

  • Sopapan Thipthepha

    Sopapan ThipthephaSopapan Thipthepha

    Commercial Cleaner at ACT Cleaning ContractorCommercial Cleaner at ACT Cleaning Contractor

  • Riley Harman

    Riley HarmanRiley Harman

    High Pressure Water Cleaner Operator at Harman's Cleaning (Defence Contractor)High Pressure Water Cleaner Operator at Harman's Cleaning (Defence Contractor)

  • CHAD MCKEE

    CHAD MCKEECHAD MCKEE

    Manufacturing Test Technician at Raytheon (Contractor) & other company contractorManufacturing Test Technician at Raytheon (Contractor) & other company contractor

  • Harry Reed

    Harry ReedHarry Reed

    Owner at HR Motorsports Inc.Owner at HR Motorsports Inc.

  • DOUGLAS SINES

    DOUGLAS SINESDOUGLAS SINES

    Owner at DCS Excavating & Demolition, LLCOwner at DCS Excavating & Demolition, LLC

CREATE PROFILE
Vanessa Marie Zamora