Hi, I’m
Vanessa Riley
property management
San Francisco,CA
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
I am a very hard working and opened mined person.
I get work done I’m very punctual and a great team worker Self-motivated person highly experienced working with people. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
24
years of professional experience
Work History
critias managmentSan Francisco, CA
Property Manager
10.2021 - 01.2023
Job overview
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients and guests to correct departments, rooms and staff members.
- Provided secretarial and office management support while building cooperative working relationships.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Caritas ManagementSan Francisco, CA
Assistant Property Manager
03.2000 - 02.2022
Job overview
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Maintained outreach contacts in organization's database to track progress toward base building goals.
- Tracked data using spreadsheets to record pledges, phone calls and canvassing.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Kept accurate records of all resident and tenant correspondence.
Caritas ManagementSan Francisco, CA
Property Manager
03.1999 - 11.2000
Job overview
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
Education
Downtown High School San Francisco , Ca
High School Diploma
Skills
- Route management
- Lifts up to 60 pounds
- Cargo handling
- Billing and invoicing
- Customer satisfaction
- Schedule and calendar management
- Verbal and writing communication
- Mail sorting
- Database management
- Spreadsheet development
- Peer relationships
- Administrative tasks
- Scheduling and calendar management
- Database entry
- Professional and mature
- Team collaboration
- Affordable housing programs knowledge
- Property tours and inspections
- AMSI
- MRI accounting software
- Customer service-focused
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
critias managment
10.2021 - 01.2023
Assistant Property Manager
Caritas Management
03.2000 - 02.2022
Property Manager
Caritas Management
03.1999 - 11.2000
Downtown High School
High School Diploma
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