Vanessa Valentina Duran Gutierrez
Katy,TX
Summary
Productive Administrative Coordinator with experience supporting projects with well-coordinated and performance-driven strategies for information and document management. Maximizes financial and operational compliance with expert knowledge. Excellent relationship-building and planning abilities.
Overview
12
12
years of professional experience
Work History
Kitchen Assistant
The Gypsy Poet
Houston, TX
07.2021 - Current
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Performed basic maintenance duties such as cleaning floors or walls.
- Prepared garnishes to complement dishes on menu.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Sales Representative
Optica Ocular
Bogota, Capital District
08.2017 - 03.2021
- Created detailed reports on daily, weekly, and monthly sales activity.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Recommended changes in products and services based on customer feedback.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Administrative Assistant
Simsa Of Venezuela
Tia Juana, Zulia
01.2014 - 06.2017
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Maintained accurate department and customer records.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Responded effectively to sensitive inquiries or complaints.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Customer Service Representative
Medical Clinical Center
Ciudad Ojeda, Zulia
09.2011 - 01.2014
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Bachelor of Business Administration -
UNERMB
Cabimas, Venezuela09-2011
Skills
- Kitchen Station Organization
- Food Preparation Techniques
- High-Volume Dining
- Kitchen Equipment Operation
- Customer Retention
- Customer Service
- Account Management
- Revenue Generation
- Records Management
- Sales Development
- Invoice Processing
- Digital Archiving
- Presentation Design
- Calendar Management
- Data Entry
- Excel Spreadsheets
- Professional Communication
- Expense Reporting
- Filing
Timeline
Kitchen Assistant
The Gypsy Poet
07.2021 - Current
Sales Representative
Optica Ocular
08.2017 - 03.2021
Administrative Assistant
Simsa Of Venezuela
01.2014 - 06.2017
Customer Service Representative
Medical Clinical Center
09.2011 - 01.2014
Bachelor of Business Administration -
UNERMB
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