Vanester Henderson
St Louis,MO
Summary
To obtain a position as a Maintenance Worker for The Missouri Department of Corrections, which will offer a range of challenges and tasks where my technical skills can be fully utilized. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Food Service Cook III
State Of Missouri
Saint Louis, MO
10.2022 - Current
- Managed multiple tasks while adhering to strict deadlines.
- Utilized problem solving skills to resolve issues quickly.
- Followed proper plate presentation techniques when serving food.
- Communicated effectively with other culinary staff members regarding daily operations.
- Maintained cleanliness of work area, including all cooking surfaces, utensils, equipment, and refrigerators.
- Trained new employees on Food Service Cook duties as assigned by management.
- Ensured compliance with local health department regulations and policies.
- Assisted in portioning meals for large groups as needed.
- Prepared and cooked a variety of meats, poultry, vegetables, and other food items according to recipes or individual requirements.
- Organized working environment by cleaning counters, tables, workstations after each shift.
- Inspected supplies, equipment, and work areas to ensure conformance to established standards.
- Stored foods in designated containers and storage areas to prevent spoilage.
- Adhered to all company policies regarding food handling procedures and health regulations.
- Checked quality of ingredients used for preparing dishes.
- Kept records of the quantities of food used.
- Operated grills, stoves, ovens and broilers to cook items to quality guidelines.
- Trained, managed and guided kitchen staff and resident to improve overall performance, service quality and productivity.
- Managed portion control using correct utensils during preparation and plating.
- Monitored food temperatures to maintain food safety.
Correctional Officer
Transition Center
Saint Louis, MO
01.2020 - Current
- Maintain the safety and security of the facility, staff and residents
- Sign residents in and out of the facility
- Report writing via non-compliance, inter-office communications, and ARB case notes.
- Worked with cross-functional teams to achieve goals.
- Administered first aid when required due to injury or illness sustained by an resident while under supervision.
- Interacted with residents in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Supervised residents during meals, recreation time, work assignments, medical visits, and other activities.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the facility by monitoring inmate behavior and intervening when necessary.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Enforced facility rules and regulations while maintaining a safe environment for inmates and staff.
- Transported residents between facilities using secure vehicles equipped with restraints.
- Monitored video surveillance systems to observe facility activity throughout the correctional facility.
Customer Service Representative Mortgage
US Bank
St. Louis, MO
12.2018 - 12.2019
- Managed customers account portfolio processed payment and assisted customers with billing inquiries
- Respond to customers complaint, provided resolution to ensure the customers complaint was resolved in a timely manner
- Trained and mentored new team members
Office Manager
St. Louis Hair Academy Cosmetology School
St. Louis
01.2001 - 01.2018
- Increased office organization, by implementing filing systems and customer database protocols
- Managed office inventory, reordered supplies and requisitions
- Solicited new vendors and community partners.
Combat Medical Specialist
United States Army
Saint Louis, Missouri
01.1988 - 12.2002
- Managed logistics for soldier’s injuries and illness, arranged transport to other care facilities
- Conducted equipment inspections and vehicle checks in adherence with maintenance schedules
- Trained in combat, life saving techniques and conducting physical exams
- Performed emergency and routine medical procedures in high pressure environments
- Developed strong rapport with medical professionals to foster quality and efficient patient care.
Administrative Assistant
01.1996 - 01.2001
- Directed customer communication to the appropriate department personnel and resolves customer inquiries
- File management, data entry, spreadsheet monitoring and updated daily Service Level Reports
- Managed building access by supplying key cards to employees
- Verified operations of office equipment by preventive maintenance, contacting vendors for repairs.
Education
Human Services -
St. Louis Community College Flo Valley
12.2020
Combat Medical -
Fort Sam Houston
05.1989
Skills
- Organization and Multitasking
- Cleaning and sanitizing
- Plumbing Repairs
- Time Management
- Light Carpentry
- Flexible and Adaptable
- Supply Ordering
- Attention to Detail
- Valid Driver's License
- Landscaping and groundskeeping
- Snow clearing
- Hazard Reporting
- Detail orientation
- Lawn and Grounds Maintenance
- Painting
Certification
- CIT Crisis Intervention
- Field Training Officer
- The Corrections Way Workshop for Frontline Staff Training - State of Missouri
- CPR Training, State of Missouri
- FIRST AID Training, State of Missouri
- Annual Defensive Tactics Certification Training, State of Missouri
- ECSI CPR 1st AID Training, State of Missouri
- Restraints Refresher Training, State of Missouri
- Oral Swab Training
- PREA DOCOTA Training
References
Available upon request
Timeline
Food Service Cook III
State Of Missouri
10.2022 - Current
Correctional Officer
Transition Center
01.2020 - Current
Customer Service Representative Mortgage
US Bank
12.2018 - 12.2019
Office Manager
St. Louis Hair Academy Cosmetology School
01.2001 - 01.2018
Administrative Assistant
01.1996 - 01.2001
Combat Medical Specialist
United States Army
01.1988 - 12.2002
Human Services -
St. Louis Community College Flo Valley
Combat Medical -
Fort Sam Houston
- CIT Crisis Intervention
- Field Training Officer
- The Corrections Way Workshop for Frontline Staff Training - State of Missouri
- CPR Training, State of Missouri
- FIRST AID Training, State of Missouri
- Annual Defensive Tactics Certification Training, State of Missouri
- ECSI CPR 1st AID Training, State of Missouri
- Restraints Refresher Training, State of Missouri
- Oral Swab Training
- PREA DOCOTA Training
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