Summary
Work History
Education
Skills
Languages
Timeline
Generic

Vangeli A. De La Rosa Martinez

Utica,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability and great communication skills and bilingual communication , with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Case Manager

Olinsky Law Group
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.

Billing Representative

Spectrum
  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
  • Posted payments and processed refunds.
  • Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
  • Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
  • Streamlined billing processes for increased efficiency in managing patient accounts.
  • Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
  • Facilitated smooth communications between patients, providers, and insurers, fostering an atmosphere of trust and collaboration.
  • Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
  • Electronically submitted bills according to compliance guidelines.

Patient Account Representative

CNY Fertility Center
  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
  • Posted payments and processed refunds.
  • Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
  • Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
  • Streamlined billing processes for increased efficiency in managing patient accounts.
  • Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
  • Facilitated smooth communications between patients, providers, and insurers, fostering an atmosphere of trust and collaboration.
  • Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
  • Electronically submitted bills according to compliance guidelines.

Education

Associate Degree In Education Studies -

Herkimer Community College
Herkimer, NY

Bachelor In Arts -

SUNY Buffalo State
Buffalo, NY

Skills

  • HIPAA compliance
  • Insurance verification
  • Insurance billing
  • Medical billing
  • Medical Billing Understanding
  • Data entry proficiency
  • Medical terminology knowledge
  • Verbal and written communication
  • Medical terminology
  • Payment processing
  • Administrative support
  • Collections experience
  • Organizational skills
  • Account monitoring
  • Paperwork processing
  • Decision-making
  • Clear communication
  • Updating customer accounts
  • Pleasant telephone demeanor
  • Training and teaching
  • Correspondence writing
  • Attention to detail
  • Problem identification
  • Relationship building
  • Basic mathematics
  • Microsoft office
  • Presentation skills
  • Payment management
  • Organization skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Active listening
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Case Manager

Olinsky Law Group

Billing Representative

Spectrum

Patient Account Representative

CNY Fertility Center

Associate Degree In Education Studies -

Herkimer Community College

Bachelor In Arts -

SUNY Buffalo State

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Vangeli A. De La Rosa Martinez