Vania De Monte Furtado
Doha
Summary
I am an innovative and enthusiastic individual with more than 15 years of administrative experience. A well-organized worker with a proven ability to work proactively in a complex and busy office environment. I am a quick learner who shares new ideas, and I am experienced in leadership, teamwork, and time management. My proven strengths in communication and decision-making enable me to lead effectively, to create a more empowered and engaged team.
Overview
19
19
years of professional experience
Work History
Administration Officer
QAS
06.2022 - Current
- Re-joined the team to strengthen administrative functions and system efficiency
- Ensure smooth office operations by managing and supporting administrative tasks
- Facilitate communication between departments to address and resolve inquiries and concerns
- Lead training programs for new hires and on-going development for existing staff
- Monitor and report on team performance, implementing strategies for improvement and efficiency
Airside Business Support Officer
QAS
03.2019 - 10.2020
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment
- Maintained and ensured that company policies were implemented effectively
- Actively listened to employees, handled concerns quickly, and escalated major issues to management
- Participated in continuous improvement initiatives by generating suggestions and engaging in problem-solving activities
- Provided reports as required by management and handled recruitment activities, training, and performance evaluations
Administration Coordinator
QAS
09.2016 - 03.2019
- Provided administrative support to the team for smooth operations
- Monitored team trackers for accuracy and coordinated staff queries with management
- Ensured necessary office supplies were available and updated the team on policy changes
- Conducted clerical and administrative duties to support management and maintain daily functions
- Supervised the team and ensured all tasks were completed on time
Airside Business Support Team Leader
QAS
01.2014 - 09.2016
- Led the attendance team and generated daily absenteeism data
- Collaborated with HR regarding attendance discrepancies and maintained employee attendance records
- Ensured strict confidentiality of company and staff-related information
- Supported the implementation of the eTAS Project, eliminating manual attendance processes
Senior Admin Executive
TLC Relationship Management for Goa Marriott Resort and Spa
08.2006 - 12.2013
- Handled dining loyalty programs and maintained membership data
- Prepared daily sales reports and coordinated with the hotel reservation department
- Ensured smooth inter-departmental operations by coordinating activities
Education
Diploma in Computer Management -
NSIT
India01-2007
Bachelor of Commerce - Business Management
St. Xavier’s College
India04-2006
Skills
- Office management
- Database management
- Report generation
- Training facilitation
- Policy implementation
- Performance monitoring
- Interdepartmental communication
- Employee relations
- Time management
- Problem solving
Personal Information
- Date of Birth: 04/18/86
- Gender: Female
- Nationality: Portuguesa
- Marital Status: Married
- Religion: Roman Catholic
Accomplishments
- Developed a new tracking system that enabled the team to control the issuance of refreshments, thus enhancing data accuracy, monitoring average consumption, and maintaining effective cost control.
- Played a pivotal role in supporting the GEMS Overtime Team, successfully eliminating manual overtime processes and promoting timely system approvals, leading to improved operational efficiency.
- Contributed to the FIFA World Cup Administration preparation in Qatar 2022, providing centralized administrative support that improved coordination among departments.
- Developed and implemented comprehensive departmental manuals for centralized administration support, streamlining processes and improving operational efficiency across teams.
Timeline
Administration Officer
QAS
06.2022 - Current
Airside Business Support Officer
QAS
03.2019 - 10.2020
Administration Coordinator
QAS
09.2016 - 03.2019
Airside Business Support Team Leader
QAS
01.2014 - 09.2016
Senior Admin Executive
TLC Relationship Management for Goa Marriott Resort and Spa
08.2006 - 12.2013
Diploma in Computer Management -
NSIT
Bachelor of Commerce - Business Management
St. Xavier’s College
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