Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vania Velazquez

South Sioux City,NE

Summary

Proven leader in retail management with a track record of enhancing customer satisfaction and boosting sales at Scheels through innovative inventory management and exceptional service. Skilled in social media marketing and employee scheduling, I excel in driving growth and improving team performance. My approach combines strategic sales analysis with effective customer engagement, fostering both brand loyalty and financial success.

Overview

7
7
years of professional experience

Work History

Shop Manager

Scheels
01.2023 - Current
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Controls reorders and possible new product.
  • I am also part of the scheels social media team. Which consists of posting creative content everyday as well as stories.

Assistant Manager

Daily Thread
07.2023 - 12.2023
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Store Manager

Versona
01.2022 - 07.2022
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Assisted in recruiting, hiring and training of team members.
  • Rotated merchandise and displays to feature new products and promotions.
  • Ran social media. Created 1-2 posts a day and posted multiple stories.

Assistant Manager

Bohme Boutique
07.2017 - 01.2022
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Sales Associate

Old Navy
10.2018 - 11.2019
  • Engaged with customers to build rapport and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Associate Of General Studies -

Western Iowa Tech Community College
Sioux City, IA

South Sioux City High School
South Sioux City, NE
05.2020

Skills

  • Customer Service
  • Employee Management
  • Employee Scheduling
  • Customer Engagement
  • Task Delegation
  • Sales Promotions
  • Sales Analysis
  • Visual Merchandising
  • Store Layout
  • Social Media Marketing
  • Brand representation

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Daily Thread
07.2023 - 12.2023

Shop Manager

Scheels
01.2023 - Current

Store Manager

Versona
01.2022 - 07.2022

Sales Associate

Old Navy
10.2018 - 11.2019

Assistant Manager

Bohme Boutique
07.2017 - 01.2022

Associate Of General Studies -

Western Iowa Tech Community College

South Sioux City High School

Similar Profiles

CREATE PROFILE
Vania Velazquez